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The XG Series hardware appliances will reach end-of-life (EOL) on March 31, 2025. Click here to see the XG to XGS migration documentation.

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Configure the quarantine digest (MTA mode)

The quarantine digest is emailed to users. It contains a list of the spam emails Sophos Firewall quarantines.

Note

Quarantine digest isn't available in XGS 87(w) firewalls.

Configure the notification settings

The following are example settings for sending notifications to the administrator:

  1. Go to Administration > Notification settings.
  2. For Send notifications via, select the mail server type (example: Built-in email server).
  3. Enter the From email address (example: firewall1@company.com).
  4. Enter the email address to send notifications to (example: admin.user@company.com).

  5. Select a port for the Management interface IP address (example: Port1-10.171.5.71).

    See Notification settings.

    Here's an example:

    Notification settings.

Configure the quarantine settings

The following are example settings for configuring the quarantine digest:

  1. Go to Email > Quarantine settings.
  2. Select Enable quarantine digest.
  3. Set the Email frequency to Daily.
  4. Set the time to 10 hours.
  5. For From email address, enter firewall1@company.com.
  6. For Display name, enter admin.user@company.com.
  7. For Release link settings, select Reference user portal IP. It's used in the quarantine release links. See Quarantine settings.

  8. Select the port.

    Note

    You can't click the link in the quarantine digest email to release emails directly. The link in the quarantine digest email takes you to the user portal. You must sign in and release the emails from there.

  9. Click Send test email and verify the quarantine digest.

    Here's an example:

    Quarantine settings.

  10. For Quarantine area, select 10 GB.

  11. For Skip address patterns, enter sales@company.com.

    The firewall won't include quarantined emails to these addresses in the digest.

    Here's an example:

    Quarantine area and address patterns to skip.

Turn on quarantine digest for users

You must turn on the quarantine digest for groups or users.

  1. Go to Authentication > Groups.
  2. Click the group for which you want to turn on quarantine digest.
  3. Set Quarantine digest to Enable.
  4. Click Apply.

Alternatively, you can go to Authentication > Users, select the user you want, and set Quarantine digest to Enable.

Releasing quarantined emails

  • Go to Email > SMTP quarantine to release quarantined emails from the web admin console.
  • Alternatively, users can release their quarantined emails from the user portal. See Quarantine.