Quarantine digest

Quarantine digest is available only in Sophos Firewall XG105, Cyberoam CR25iNG, Sophos UTM SG105, and higher models.

This feature requires a subscription. It can be configured but cannot be enforced without a valid Email Protection subscription.

The quarantine digest is an email containing a list of quarantined emails filtered by the device and held in the user quarantine area. If it is configured, the user receives a quarantine digest as per the frequency defined on this page. The digest also provides a link to the user portal from where the user can access quarantined emails and take the required action.

The quarantine digest settings can be configured globally for all the users or for individual users. The user receives the quarantine digest as per the configured frequency.

The quarantine digest provides the following information for each quarantined message:
  • Date and time: Date and time when the message was received
  • Sender: Email address of the sender
  • Recipient: Email address of the receiver
  • Subject: Subject of the message
Note Quarantine digest is not applicable to Wi-Fi devices.

Configuring the quarantine digest for all users

Enable quarantine digest

Enable the quarantine digest to configure the digest service for all the users.

Email frequency

Specify the mailing frequency for digest.

Digests can be mailed every hour, every day at configured time, or every week on the configured day and time.

From email address

Specify the email address from which the email should be sent.

Display name

Specify the email sender name. Digest email will be sent with this name.

Send test email

Click this and provide an email address to which the message is to be sent for email address verification.

Reference user portal IP

Select Interface/Port IP from the Reference user portal IP drop-down list.

The user portal link in the digest mail will point to this IP address. The user can click the link to access his quarantined messages and take the required action. Users who do not come under the specified interface will have to access the quarantine email directly from their account.

Skip quarantine reports
Click Add and enter the email address whose quarantined emails you want to exclude from the quarantine digest. For example, you can add the alias email address “sales@organization.com” to exclude its quarantined emails from the quarantine digest sent to users who are part of the alias.
Change user’s quarantine digest settings

Click to change the digest settings of the individual users.

This allows you to select the group and update the quarantine digest setting of group members.

Overriding quarantine digest settings for a specific user(s)

Click Change user’s quarantine digest settings to change the digest settings for individual users. This opens a new pop-up window named Manage quarantine digest, which allows you to search groups and users.

You can individually search for user and user groups.

Select the checkbox against a user to enable the quarantine digest. If it is enabled, the configured quarantine digest settings are applicable for the user.