Add Exceptions

Exceptions allow you to skip security checks related to spam, malware, and others for

hosts or networks, sender's mail addresses, or recipient’s mail addresses.

  1. Go to Email > Policies and Exceptions and click Add Exception.
  2. Enter a name for Exception.
  3. Select security checks to skip.
    Skip these checks
    Select one or more security checks.
    In Spam Protection, you can select RBL, Antispam, Greylisting, Recipient Verification, IP Reputation, or RDNS/Helo. Under Malware Protection, you can select Malware or Sandstorm. In Other, you can select Data Protection, File Protection, Encryption, or Banner Addition.
    Figure: Skip these checks
  4. Select any of the following to apply the exception:
    For these Sources/Hosts
    Add source or hosts to skip security checks.
    Note You do not need to create exception for localhost. By default, messages are not scanned for localhost.
    Or these sender addresses

    Add sender’s mail address to skip security checks. Enter a valid email address (abc@example.com) or a wildcard (*@example.com).

    Or these recipient addresses

    Add recipient’s mail address to skip security checks. Enter a valid email address (abc@example.com) or a wildcard (*@example.com).

  5. Click Save.