General

The Management > Sophos Mobile Control > General tab allows you to define the Sophos Mobile Control host and specify customer details and credentials for logging into the SMC Server. The SMC administrator creates customer accounts and login data.

Note – You cannot create a SMC server on this tab. More information about creating a SMC server can be found in the Sophos Mobile Control Documentation.

  1. Enable Sophos Mobile Control:

    Click the toggle switch.

    The toggle switch turns amber and the Global Settings area becomes editable.

  2. Specify the following settings:

    SMC Server: Add or select the server to host SMC.

    Customer: Enter the SMC customer.

    Username: Enter the SMC username.

    Password: Enter the SMC password.

    Note – You cannot create new customers or define users or passwords in Sophos UTM on AWS. New customers can only be created directly in SMC.

    CA certificate: Select the Official Web CA or a custom Certificate Authority. On the Site-to-site VPN > Certificate Management > Certificate Authority tab you can add new Certificate Authorities to the unit.

  3. The Information dialog window opens.

    • Connection test passed: Connecting to the SMC server was successful.
    • Connection test failed: Connecting to the SMC server failed.

    Note – If connecting to the SMC server failed, use the Sophos Mobile Control live log to discover the problem.

  4. Optionally, make the following advanced settings:

    Enable debug mode: This option controls how much debug output is generated in the Sophos Mobile Control log. Select this option if you, for example encounter connection problems or need detailed information about the negotiation of client parameters.

  5. Click Apply.

    Your settings will be saved.

    The switch turns green.

Live Log

The Sophos Mobile Control live log logs all activities on the Sophos Mobile Control interface. Click the Open Live Log button to open the Sophos Mobile Control live log in a new window.