Getting Software and Certificates

The UTM User Portal is available to all remote access users. From this portal, you can download guides and tools for the configuration of your client. You should get the following user credentials for the User Portal from your system administrator: IP address, username, and password.

Especially for SSL remote access, the User Portal offers a configuration guide and a customized SSL VPN client software, which already includes software, certificates, and configuration handled by a simple installation procedure. This client supports most business applications such as native Outlook, native Windows file sharing, and many more.

  1. Start your browser and open the User Portal.

    Start your browser and enter the management address of the User Portal as follows: https://IP address (example:

    A security note will be displayed.

    Accept the security note. Depending on the browser, click I Understand the Risks > Add Exception > Confirm Security Exception (Mozilla Firefox), or Proceed Anyway (Google Chrome), or Continue to this website (Microsoft Internet Explorer).

  2. Log in to the User Portal.

    Enter your credentials:

    Username: Your username, which you received from the administrator.

    Password: Your password, which you received from the administrator. Please note that passwords are case-sensitive.

    Click Login.

  3. On the Remote Access page, download the tools and/or configuration guide for setting up your remote access connection.

    This page can contain up to five sections, depending on the remote access connection types (IPsec, SSL, L2TP, PPTP, iOS devices) your administrator enabled for you.

    At the top of most of the sections you find a help icon which opens the respective remote access guide.

In the SSL VPN section, you can download the client software. With the topmost button, you download a complete software package with the pertinent key for a new installation. With the second button, you update an already installed SSL VPN client with new keys.

The third button provides all necessary files for the configuration of SSL VPN on Linux, MacOS X, BSD, and Solaris.

Cross Reference – For the configuration of SSL VPN on Linux, MacOS X, BSD, and Solaris please see installation instructions on

Start the download process by clicking Download.

  1. Close the User Portal session by clicking Log out.

The rest of the configuration takes place on the remote user client. This will require the IP address or hostname of the server, as well as a valid username and password, which should be supplied by the system administrator.

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