Getting the Configuration Guide

Note: If you don’t need to download this configuration guide, proceed with chapter Configuring Windows.

For the PPTP remote access, the User Portal offers only the configuration guide you are currently reading.

  1. Open a browser and enter the address of the User Portal.


    A security note may show.

    • (Optional) Accept the security note.

      • Mozilla Firefox: Click I Understand the Risks > Add Exception > Confirm Security Exception

      • Google Chrome: Click Proceed Anyway.

      • Internet Explorer: Click Continue to this website.

  2. Log in to the User Portal using your credentials.

    Username: The username you received from your administrator.

    Password: The password you received from your administrator.

    Click Login.

  3. Go to Remote Access.

    This page can contain multiple cards, depending on the remote access connection types (IPsec VPN, L2TP VPN, PPTP VPN, iOS device VPN configuration) your administrator enabled for you.

    Some cards have a help icon that links to the respective configuration guide.

In the title of the PPTP VPN section, click the link to open the configuration file.

  1. Click Log out to close the User Portal session.

The rest of the configuration takes place on your client device.