User Portal: OTP Tokens

On this tab, end users have access to the QR codes and data to install the OTP configuration on their mobile device.

Configure OTP Token With Google Authenticator

1. Install Google Authenticator on your mobile device.
2. Scan the QR code.

3. Open the app.

   It shows you the one-time password that changes every 30 seconds.

4. Open the facility which you have to use the one-time password for.

   An administrator configured the services for which you need to enter the one-time password, for example for connecting via remote access, for the web application firewall, or for the User Portal itself.

5. Enter your credentials.

   Enter your username and your Sophos UTM password, directly followed by the current one-time password.

6. Click the Login button.

   Now you have access to the facility.

Using Other Software

1. Install the software on your mobile device.
2. Open the app.

3. Configure the app using the data beside the QR code.

   The app now produces the one-time passwords.

4. Open the facility which you have to use the one-time password for.

   An administrator configured the services for which you need to enter the one-time password, for example for connecting via remote access, for the web application firewall or for the User Portal itself.

5. Enter your credentials.

   Enter your username and your Sophos UTM password, directly followed by the current one-time password.

6. Click the Login button.

   Now you have access to the facility.