DSL (PPPoE)

The configuration will require the DSLClosed Digital Subscriber Line connection information, including username and password, provided by your ISPClosed Internet Service Provider. VDSLClosed Very High Speed Digital Subscriber Line is also supported by this interface type.

Note – Once the DSL connection is activated, Sophos UTM will be connected to your ISP 24 hours a day. You should therefore ensure that your ISP bills on a flat-rate or bandwidth-based system rather than based on connection time.

To configure a DSL (PPPoE) interface, proceed as follows:

  1. On the Interfaces tab, click New Interface.

    The Add Interface dialog box opens.

  2. Make the following settings:

    Name: Enter a descriptive name for the interface.

    Type: Select DSL (PPPoE) from the drop-down list.

    Hardware: Select an interface from the drop-down list.

    VDSL: Select this checkbox if and only if your connection is a VDSL connection. The MTU changes to 1476.

    Static PPPoE IP (optional): Select the checkbox if you have a static IP address assigned by your ISP, and enter the IP address and corresponding netmask into the appearing textboxes.

    • IPv4/IPv6 Address: Enter the IP address of the interface.
    • Netmask: Select a netmask from the drop-down list and/or enter an IPv6 netmask.

    Note – You can configure an interface to have an IPv4 and an IPv6 address simultaneously.

    IPv4/IPv6 Default GW (optional): Select this option if you want to use the default gateway of your provider.

    Username: Enter the username, provided by your ISP.

    Password: Enter the password, provided by your ISP.

    Comment (optional): Add a description or other information.

  3. Optionally, make the following advanced settings:

    MTU: Enter the maximum transmission unit for the interface in bytes. You must enter a value fitting your interface type here if you want to use traffic management. A sensible value for the interface type is entered by default. Changing this setting should only be done by technically adept users. Entering wrong values here can render the interface unusable. An MTU size greater than 1500 bytes must be supported by the network operator and the network card (e.g., Gigabit interface). By default, an MTU of 1492 bytes is set for the DSL (PPPoE) interface type.

    Default route metric: Enter the default route metric for the interface. The metric value is used to distinguish and prioritize routes to the same destination and is valid for all interfaces.

    VLAN tag (only if VDSL is enabled): Enter the VLAN tag to be added to the PPPoE packets. For the correct tag, refer to your VDSL provider. Default is 7, which is currently used for the PPPoE connection of the Deutsche Telekom.

    Daily reconnect: Define at what time you want the connection to close and reopen. You can select either Never or pick a specific time.

    Reconnect delay: Here you can change the reconnect delay. By default, it is set to 5 Seconds. If your ISP demands a longer delay you can set it to One Minute or Fifteen Minutes.

    Asymmetric (optional): Select this option if your connection's uplink and downlink bandwidth are not identical and you want the Dashboard to reflect this. Then, two textboxes are displayed, allowing you to enter the maximum uplink bandwidth in either MB/s or KB/s. Select the appropriate unit from the drop-down list.

    Displayed max (optional): Here you can enter the maximum downlink bandwidth of your connection, if you want the Dashboard to reflect it. The bandwidth can be given in either MB/s or KB/s. Select the appropriate unit from the drop-down list.

    Multilink: If enabled, you can bundle multiple PPP connections. A multilink PPP connection only works if your ISP supports Multilink PPP.

    Multilink slaves: Select the interfaces you want to bundle with the hardware selected above to one multilink.

  4. Click Save.

    The system will now check the settings for validity. After a successful check the new interface will appear in the interface list. The interface is not yet enabled (toggle switch is gray).

  5. Enable the interface.

    Click the toggle switch to activate the interface.

    The interface is now enabled (toggle switch is green). The interface might still be displayed as being Down. The system requires a short time to configure and load the settings. Once the Up message appears, the interface is fully operable.

To show only interfaces of a certain type, select the type of the interfaces you want to have displayed from the drop-down list. To either edit or delete an interface, click the corresponding buttons.

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