Images Display as Gray

When images are loaded in a browser or third-party application directly from a blocked or warned site, the images will be displayed as gray boxes. If a user visits a site that policy blocks or warns against, the appliance presents a page describing what is happening, but the images are displayed as gray boxes.

Some third-party applications import images from the web as well. For instance, Microsoft Office 2007 can display and download clip art from the web. But, a site that it pulls images from may be blocked or warned in the appliance policy. These images will not be displayed in the Clip Art browser in Office 2007.

To allow access you can right click the image in the browser and add an exception for that site in Configuration > Group Policy > Local Site List.