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Email Integration

You can receive emails about Sophos Cloud Optix alerts by setting up Email Integration.

Before you start, make sure you've added your users to Sophos Cloud Optix via Settings > Users.

To set up Email Integration, do as follows:

  1. In Sophos Cloud Optix, click Integrations.
  2. Click Email.
  3. Turn on Sends alert via email.
  4. In Send to selected users, enter the email addresses of users who should receive email notifications.
  5. In Sends emails for the following alerts, turn on the types of Sophos Cloud Optix alerts you want to receive via email and select the alert levels according to your preferences.
  6. Click Save.

Your Sophos Cloud Optix account is now configured with Email Integration. Users will receive email notifications about alerts.

Email Direct Notification

This feature only applies to Sophos CDR Beta customers.

You can turn on the Email Direct Notification setting to send an email notification directly to the user who triggered the alert.