Troubleshooting for AWS

If there are problems with adding an AWS environment, run the uninstall script and try again.

There is a link to the uninstall script in the product. Do as follows.

  1. Click Settings (in the left-hand menu) and select Environments.
  2. Make sure you're on the Cloud Environments tab.
  3. Find the environment with problems and click the dustbin icon (on the right of the page).

    You'll see a dialog that includes the script you need.

  4. Run the script provided. Then add your AWS environment again.