These are the release notes for Sophos Enterprise Console, the on-premise software that manages and updates Sophos security products on networked computers.
SQL Server Express 2017 is included in the package. This is included if you perform a clean install.
Sophos Enterprise Console now supports multi-factor authentication. This enables you to configure mobile-token based multi-factor authentication, see knowledge base article 134487.
WCAG 2.1 level AA compliance for accessibility.
Sophos Enterprise Console 5.5.2.
Issues fixed since release 5.5.1 include:
For operating system requirements and supported SQL Server versions, see knowledge base article 113278.
If you don't already have SQL Server installed, the Sophos Enterprise Console installer attempts to install SQL Server 2017 Express Edition.
If you're using a version of SQL Server that Microsoft no longer supports, we recommend that you upgrade. For more information, see knowledge base article 122740.
The installer also attempts to install the following software:
You will need to have the following software installed:
For more information about installing required system software, refer to the Sophos Enterprise Console startup documentation published at https://www.sophos.com/en-us/support/documentation/enterprise-console.aspx.
Sophos Enterprise Console requires certain ports to be open. For more information, see knowledge base article 38385.
For hardware requirements, see knowledge base article 118635.
The minimum recommended screen resolution for Sophos Enterprise Console is 1280 x 800 pixels.
You can upgrade to Sophos Enterprise Console 5.5.2 directly from the versions listed below.
If you upgrade from 5.4.0 or earlier, Sophos Enterprise Console may have problems communicating with computers running older versions of Sophos Remote Management System. See knowledgebase article 124873.
If you are upgrading from Sophos Enterprise Console 5.0, 5.1, 5.2.0, 5.2.1, 5.2.1 R2, 5.2.2, 5.3.0, 5.3.1, 5.4, 5.4.1, 5.5.0 or 5.5.1 and your databases are on a remote or clustered SQL server, you need to upgrade them first. For more information, go to knowledgebase article 134984.
If you want to upgrade the Sophos databases manually by running the database install scripts, see knowledgebase article 116768.
If you are using Sophos Control Center 4.0.1 or 4.1, you will need to upgrade in two steps by following one of the supported upgrade paths:
Alternatively, you could use Sophos Central to manage your computers. To find answers to frequently asked questions about Sophos Central, see knowledgebase article 119598. For information about migration to Sophos Central, see knowledgebase article 122264.
See also knowledgebase article 119105 for more information about different upgrade paths.
The installers for earlier versions of Sophos Enterprise Console are available from the Sophos Enterprise Console downloads page (http://www.sophos.com/en-us/support/downloads/console/sophos-enterprise-console.aspx).
The following table shows version compatibility between Sophos Enterprise Console tools and Sophos Enterprise Console.
After an upgrade to Sophos Enterprise Console 5.5.2 reinstall Sophos Cloud Migration Tool and Virtualization Scan Controller, and restart the Reporting Log Writer service. This enables these tools to work.
Virtualization Scan Controller is only compatible with SQL up to and including 2016.
The Sophos Enterprise Console tools are available for download from https://www.sophos.com/support/downloads.aspx.
|Sophos Enterprise Console||Reporting Interface||Reporting Log Writer||Virtualization Scan Controller|
* Since version 5.1, Reporting Interface database objects are installed as part of the Sophos Enterprise Console database installation, and the standalone installer on the Sophos Reporting Interface download page includes only Reporting Log Writer.
If you installed Reporting Interface separately with an earlier version of Sophos Enterprise Console, uninstall it before upgrading that version.
To work around this problem, do the following.
This issue does not appear when upgrading to Sophos Enterprise Console 5.4.x or later from Sophos Enterprise Console 5.1 or later.
For more information about issues with upgrading Sophos Enterprise Console, see knowledge base article 114627.
For more information and instructions on how to enable deployment, see knowledge base article 118354.
To work around this problem, do one of the following.
Do not synchronize any Active Directory groups that contain machines which have identically-named computers. Manage the computers manually.
For information about limitations of data control, see knowledge base article 63016.
For release notes and other documentation for managed endpoint software, follow these links:
Before using Sophos Reporting Interface, read the Sophos Reporting Interface documentation.
Sophos documentation is published at www.sophos.com/en-us/support/documentation.aspx.
For information about changes in earlier versions of Sophos Enterprise Console, see the following release notes:
You can find technical support for Sophos products in any of these ways:
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