These are the release notes for Sophos Intercept X for Windows 7 and later, managed by Sophos Central.
Some of the features mentioned in these release notes are only available if you have the appropriate license.
You may find that you can't yet download and use the latest version. This is because Sophos releases the software over a number of days, but publishes the release notes on the first day.
View the product documentation at Endpoint protection.
Runs on ARM PC hardware providing CryptoGuard protection only.
HitManPro.Alert has been updated to 3.8.2.678.
| Issue ID | Component | Description |
|---|---|---|
| WINEP-32533 | HitmanPro.Alert | Resolved an issue in which Sophos CryptoGuard stopped Windows computers shutting down. |
| WINEP-32239 | HitmanPro.Alert | Resolved an issue with HitmanPro.Alert updates failing on some endpoints. |
| WINEP-31835 | HitmanPro.Alert | Resolved an issue with AutoCad Encryption triggering a false Sophos CryptoGuard detection. |
| WINEP-31629 | HitmanPro.Alert | Resolved an issue in which Microsoft Outlook stops when a user replies to emails. |
| WINEP-31531 | HitmanPro.Alert | Resolved an issue in which Sims 4 fails to start. |
| WINEP-31119, WINEP-30598 | HitmanPro.Alert | Resolved issues with false Application Procedure Calls (APC) violations. |
| WINEP-30814 | HitmanPro.Alert | Resolved an issue in which HitmanPro.Alert prevented some Windows machines stopping when the lockdown mitigation was active. |
| WINEP-29831 | HitmanPro.Alert | Resolved an issue in which Sophos CryptoGuard doesn't detect ransomware. |
| WINEP-29097 | HitmanPro.Alert | Resolved an issue in which HitmanPro.Alert prevents some third-party applications running. |
| WINEP-28276 | HitmanPro.Alert | Resolved an issue in which Sophos CryptoGuard doesn't detect remotely. |
| WINEP-24513 | HitmanPro.Alert | Resolved an issue in Sophos CryptoGuard affects the performance of ModFlow. |
| Sophos Intercept X Windows 7 and later |
2.0.21 July 2021 |
2.0.20 February 2021 |
2.0.19 January 2021 |
2.0.18 October 2020 |
2.0.17 May 2020 |
2.0.16 November 2019 |
2.0.15.2 September 2019 |
2.0.15 July 2019 |
2.0.14.1 July 2019 |
2.0.14 February 2019 |
2.0.13 February 2019 |
2.0.12 January 2019 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| HitManPro.Alert | 3.8.2.678 | 3.8.1.504 | 3.8.0.523 | 3.8.0.523 | 3.7.17.321 | 3.7.15.446 | 3.7.14.40 | 3.7.13.1460 | 3.7.12.466 | 3.7.12.466 | 3.7.12.454 | 3.7.10.762 |
| Machine Learning Engine | 1.7.0.19 | 1.7.0.19 | 1.7.0.19 | 1.5.3 | 1.5.3 | 1.5.3 | 1.2.13 | 1.2.13 | 1.1.202 | 1.1.202 | 1.1.202 | 1.1.202 |
You should also read the Sophos Core Agent release notes. They cover the changes, resolved issues and known issues for the core components.
For information about the changes to the Sophos Core Agent, see the Sophos Core Agent release notes.
For information about the changes to Sophos Endpoint Advanced, see the Sophos Endpoint Advanced release notes.
For improvements and new features in Sophos Central, see What's new in Sophos Central.
HitManPro.Alert has been updated to 3.8.1.504.
| Issue ID | Component | Description |
|---|---|---|
| WINEP-30574 | HitmanPro.Alert | Resolved an issue in which CodeCave detections caused third-party software to stop. |
| WINEP-28964 | HitmanPro.Alert | Resolved an issue with a CallerCheck exception in Microsoft Word documents. |
| WINEP-24788 | HitmanPro.Alert | Resolved an issue with WipeGuard producing false positive alerts. |
Machine Learning Engine has been updated to 1.7.0.19.
HitManPro.Alert has been updated to 3.8.0.523.
| Issue ID | Component | Description |
|---|---|---|
| WINEP-22855 | HitmanPro.Alert | Resolved an issue in which files processed by the Lacerte tax application trigger a Sophos CryptoGuard detection. |
| WINEP-23600 | HitmanPro.Alert | Resolved an issue in which copying files using Perl triggers false Sophos CryptoGuard detections. |
| WINEP-24788 | HitmanPro.Alert | Resolved issues with opening applications when Sophos Intercept X is installed. |
| WINEP-24979 | HitmanPro.Alert | Resolved an issue in which the DATAC accounting application triggers a Sophos CryptoGuard detection. |
| WINEP-22721 | HitmanPro.Alert | Resolved performance issues. |
| WINEP-25281 | HitmanPro.Alert | Resolved an issue in which running a program called FLS VISITOUR Client 3.0 causes a Code Cave detection to occur. |
| WINEP-25612 | HitmanPro.Alert | Resolved an issue in which running Digital Guardian and Intercept X causes Microsoft Outlook to stop. |
| WINEP-25816 | HitmanPro.Alert | Resolved an issue in which running Citrix and Intercept X causes slow startup of computers. |
| WINEP-26020 | HitmanPro.Alert | Resolved an issue in which Intercept X causes an application called ShopVue to stop. |
| WINEP-26083 | HitmanPro.Alert | Resolved an issue in which running Intercept X causes an application called MeyerFire Toolkit to stop. |
| WINEP-27200 | HitmanPro.Alert | Resolved an issue in which using TIFF as a file extension triggers false Sophos CryptoGuard detections. |
| WINEP-27353 | HitmanPro.Alert | Resolved an issue in which Windows computers fail to restart from sleep mode. |
| WINEP-27965 | HitmanPro.Alert | Resolved an issue with 32-bit computers running Windows 7 stopping. |
| WINEP-28764 | HitmanPro.Alert | Resolved an issue with multiple applications stopping when running AMSIGuard. |
HitManPro.Alert has been updated to 3.7.17.321.
| Issue ID | Component | Description |
|---|---|---|
| WINEP-24365 | HitmanPro.Alert | Resolved an issue on Windows 7 64 bit in which Google Chrome stops responding when it is opened. |
| WINEP-24165 | HitmanPro.Alert | Resolved an issue in which running an ALPS touch pad driver causes Windows to stop unexpectedly. |
| WINEP-23418 | HitmanPro.Alert | Reduced memory usage during CryptoGuard backup to reduce the likelihood of stack exhaustion when CryptoGuard is run alongside some third-party software. |
| WINEP-22509 | HitmanPro.Alert | Resolved an issue that affects the performance of Sophos CryptoGuard with Caselle Connect. |
| WINEP-22307 | HitmanPro.Alert | Resolved an issue in which Microsoft Excel stops responding if hmpalert.dll is loaded. |
| WINEP-23475 | HitmanPro.Alert | Resolved an issue to mitigate against the RIPlace evasion technique. |
| WINEP-23022 | HitmanPro.Alert | Added a check of alerts to ensure that they are valid XML and can therefore be sent to the management console. |
| WINEP-22694 | HitmanPro.Alert | Resolved an issue in which alerts that are triggered by HitmanPro.Alert are not sent to the management console. |
| WINEP-21284 | HitmanPro.Alert | Resolved an issue in which a StackExec detection occurs while browsing an internal website. |
| WINEP-22968 | HitmanPro.Alert | Resolved an issue in which running a program called Flight Time causes a CodeCave detection to occur. |
| WINEP-22653 | HitmanPro.Alert | Resolved an issue with a CallerCheck exception in Microsoft Word documents. |
| WINEP-22425 | HitmanPro.Alert | Resolved an issue in which a LoadLib detection occurs while browsing the Centricity Enterprise website. |
| WINEP-21285 | HitmanPro.Alert | Resolved an issue in which decrypted files that IFMS decryption software places on a file server trigger a Sophos CryptoGuard IP detection. |
| WINEP-16280 | HitmanPro.Alert | Resolved an issue in which a previously allowed application needed to be re-allowed after it was updated. |
This release supports the following new protection features. These will initially be turned on only for endpoints in early access program subscriptions, before being turned on for all Intercept X customers:
HitManPro.Alert has been updated to 3.7.15.446.
| Issue ID | Component | Description |
|---|---|---|
| WINEP-21933 | HitmanPro.Alert | Resolved an issue in which the thumbprint required to allow a lockdown alert is changed every time the application is run. |
| WINEP_20880 | HitmanPro.Alert | Resolved an issue in which CryptoGuard detects an attack when EPS files are copied to a file server share. |
| WINEP-20812 | HitmanPro.Alert | Resolved an issue that caused laptops to occasionally stop when docked. |
| WINEP-20759 | HitmanPro.Alert | Resolved an issue in which the HitmanPro.Alert service crashes after updating to 3.7.13.1337. |
| WINEP-20438 | HitmanPro.Alert | Resolved an issue in which CryptoGuard is triggered on a file server because of actions being performed on endpoints using an application called AdvantX. |
| WINEP-20356 | HitmanPro.Alert | Resolved an issue in which Import Address Table Access Filtering exploit detections are triggered against Microsoft Office applications, as well as Adobe Acrobat and nschill.exe. |
| WINEP-19843 | HitmanPro.Alert | Resolved an issue in which two different lockdown detections happen at the same time. |
| WINEP-19818 | HitmanPro.Alert | Resolved an issue in which, with CryptoGuard turned on, the PAEXEC application fails to load. |
| WINEP-19765 | HitmanPro.Alert | Resolved an issue in which HitmanPro.Alert caused the operating system to stop unexpectedly on a server. |
| WINEP-19707 | HitmanPro.Alert | Resolved an issue in which a ZENworks virtual application fails to open. |
| WINEP-19647 | HitmanPro.Alert | Resolved an issue in which a lockdown is detected on FoxitReader when attempting to open it. |
| WINEP-19378 | HitmanPro.Alert | Resolved an issue in which cygwin commands fail. |
| WINEP-19359 | HitmanPro.Alert | Resolved an issue in which SecureCS is detected as ransomware. |
| WINEP-19351 | HitmanPro.Alert | Resolved an issue in which a CryptoGuard detection occurs in an internal application: FIS Direct Branch or COCC. |
| WINEP-19320 | HitmanPro.Alert | Resolve an issue in which Central endpoints trigger alternate Policy non-compliance: Exploit Detection and Policy in compliance: Exploit Detection events. |
| WINEP-19174 | HitmanPro.Alert | Resolved an issue in which a CryptoGuard detection occurs at remote IP addresses when files are saved to a shared files server. |
| WINEP-19100 | HitmanPro.Alert | Resolved an issue in which Directory Opus 12 triggers a CryptoGuard remote ransomware detection. |
| WINEP-17943 | HitmanPro.Alert | Resolved an issue in which Digital Guardian DLP causes intruder detection / safe browsing in Microsoft Edge. |
HitManPro.Alert has been updated to 3.7.14.40.n
| Issue ID | Component | Description |
|---|---|---|
| WINEP-21188 | HitmanPro.Alert | Resolved an issue that could cause an older version of a component to be loaded instead of the latest. |
HitManPro.Alert has been updated to 3.7.13.1460.
| Issue ID | Component | Description |
|---|---|---|
| WINEP-16237 | HitmanPro.Alert | Resolved an issue preventing a secure email gateway processing emails. |
| WINEP-16354 | HitmanPro.Alert | Resolved an issue with the CryptoGuard folder not emptying correctly on a file server. |
| WINEP-17173 | HitmanPro.Alert | Resolved an issue with ROP detection in Microsoft Excel with encrypted documents. |
| WINEP-17347 | HitmanPro.Alert | Resolved an issue with DNS resolution failing. |
| WINEP-17406 | HitmanPro.Alert | Resolved an issue with AppSense failing to install. |
| WINEP-17454 | HitmanPro.Alert | Resolved an issue with a Caller Check exception in Internet Explorer 11. |
| WINEP-17842 | HitmanPro.Alert | Resolved an issue with CryptoGuard detecting an attack in RoboCopy copying files. |
| WINEP-18105 | HitmanPro.Alert | Resolved an issue with CryptoGuard slowing down the digitial file signature checking process. |
| WINEP-18169 | HitmanPro.Alert | Resolved an issue with false CryptoGuard detections when generating Microsoft Word documents remotely. |
| WINEP-18181 | HitmanPro.Alert | Resolved an issue with CryptoGuard checking excluded processes. |
| WINEP-18292 | HitmanPro.Alert | Resolved an issue with a Caller Check exception in Microsoft Outlook. |
| WINEP-18353 | HitmanPro.Alert | Improved CryptoGuard's performance with excluded files. |
| WINEP-18520 | HitmanPro.Alert | Resolved an issue with running secure apps in Firefox. |
| WINEP-18583 | HitmanPro.Alert | Resolved an issue with a Caller Check exception in macro enabled Microsoft Excel files. |
| WINEP-18667 | HitmanPro.Alert | Resolved an issue with HitmanPro.Alert upgrades causing servers to stop. |
| WINEP-18722 | HitmanPro.Alert | Resolved an issue with HitmanPro.Alert failing to add files as exceptions. |
| WINEP-18783 | HitmanPro.Alert | Resolved performance issues with HitmanPro.Alert. |
| WINEP-18873 | HitmanPro.Alert | Resolved an issue with HitmanPro.Alert preventing encrypted remote sessions starting. |
| WINEP-18893 | HitmanPro.Alert | Resolved an issue with HitmanPro.Alert causing machines running Windows 10 (1803) to stop. |
| WINEP-18915 | HitmanPro.Alert | Resolved an issue with false CryptoGuard detections when encrypting files. |
| WINEP-19078 | HitmanPro.Alert | Resolved an issue with false CryptoGuard detections when encrypting files remotely with SafeGuard File Encryption 8.10.2. |
| WINEP-19179 | HitmanPro.Alert | Resolved an issue with false CryptoGuard detections when encrypting files remotely with etfile. |
| WINEP-19282, WINEP-17047 | HitmanPro.Alert | Resolved issues with Caller Check exceptions in games. |
| WINEP-19792 | HitmanPro.Alert | Resolved an issue with HitmanPro.Alert causing servers running Windows Server 2008 R2 to stop. |
| WINEP-15961 | HitmanPro.Alert | Resolved an issue with saving Microsoft Office files to a network share when CryptoGuard is installed. |
| WINEP-16679 | HitmanPro.Alert | Resolved an issue with false CryptoGuard detections when Safeguard File Encryption is installed. |
| WINEP-17244 | HitmanPro.Alert | Resolved memory issues on Windows 2012 servers. |
| WINEP-15669 | HitmanPro.Alert | Resolved an issue with Microsoft Application Verifier protected apps not starting. |
| WINEP-15791 | HitmanPro.Alert | Resolved an issue with running the Microsoft Office NetDocuments plugin in Internet Explorer 11. |
| WINEP-15954 | HitmanPro.Alert | Resolved an issue with false Data Execution Prevention (DEP) detections when creating PDF files in Adobe Acrobat 2017. |
| WINEP-16207 | HitmanPro.Alert | Resolved an issue with reading ebooks in Internet Explorer 11. |
| WINEP-16564 | HitmanPro.Alert | Resolved an issue where vswhere.exe doesn't run (first time) when CryptoGuard is turned on. |
| WINEP-16763 | HitmanPro.Alert | Resolved false hollow process detections with open source office suite and eye tracking software. |
| WINEP-16974 | HitmanPro.Alert | Resolved an issue with detections in auditing software. |
| WINEP-17393 | HitmanPro.Alert | Resolved an issue with APC alert reporting. |
| WINEP-17439 | HitmanPro.Alert | Resolved false hollow process detections in Microsoft Visual Studio 2017. |
| WINEP-16914 | HitmanPro.Alert | Resolved an issue with CryptoGuard detections in PDF files. |
| WINEP-20547 | HitmanPro.Alert | Resolved an issue with logging off from Windows after upgrading Windows 10 to version 1903. |
Machine Learning Model and Machine Learning Engine will update independently of Sophos Intercept X.
Version 2.0.13 was a partial release and was not distributed to all customers.
HitManPro.Alert has been updated to 3.7.12.466.
Machine Learning Model has been updated to 20181226.
| Issue ID | Component | Description |
|---|---|---|
| WINEP-7929 | HitmanPro.Alert | Resolved an issue with not being able to start Skype automatically. |
| WINEP-13549 | HitmanPro.Alert | Resolved an issue with ROP detection in Microsoft Office 2016. |
| WINEP-14044 | HitmanPro.Alert | Resolved an issue with ROP detection in Excel.exe when using KUTools. |
| WINEP-14080 | HitmanPro.Alert | Resolved an issue with Cygwin running slowly. |
| WINEP-14369 | HitmanPro.Alert | Resolved an issue with exclusions in Prism. |
| WINEP-14482 | HitmanPro.Alert | Resolved an issue with processing invoice files. |
| WINEP-14507 | HitmanPro.Alert | Resolved performance issues with loading some websites in Internet Explorer. |
| WINEP-14696 | HitmanPro.Alert | Resolved an issue with detections in games. |
| WINEP-14789 | HitmanPro.Alert | Resolved an issue with detections in 1Password. |
| WINEP-15400 | HitmanPro.Alert | Resolved an issue with computers being slow to start and starting with failed services. |
| WINEP-15531 | HitmanPro.Alert | Resolved an issue with stopping SiteKiosk opening. |
| WINEP-15539 | HitmanPro.Alert | Resolved an issue with false positives in Explorer.exe. |
| WINEP-15651 | HitmanPro.Alert | Resolved issues with Raid controllers. |
| WINEP-15779 | HitmanPro.Alert | Resolved an issue with detections in Windows Media player. |
| WINEP-15828 | HitmanPro.Alert | Resolved an issue with detections when using 'AutoDWG to PDF converter'. |
| WINEP-16310 | HitmanPro.Alert | Resolved an issue with false detections in Symantec PGP Encryption. |
| WINEP-16404 | HitmanPro.Alert | Resolved an issue with using Internet Explorer. |
| WINEP-16512 | HitmanPro.Alert | Resolved an issue with SofTrack failing on Internet Explorer. |
This version was not distributed to all customers.
HitManPro.Alert has been updated to 3.7.12.454.
| Issue ID | Component | Description |
|---|---|---|
| WINEP-7929 | HitmanPro.Alert | Resolved an issue with not being able to start Skype automatically. |
| WINEP-13549 | HitmanPro.Alert | Resolved an issue with ROP detection in Microsoft Office 2016. |
| WINEP-14044 | HitmanPro.Alert | Resolved an issue with ROP detection in Excel.exe when using KUTools. |
| WINEP-14080 | HitmanPro.Alert | Resolved an issue with Cygwin running slowly. |
| WINEP-14369 | HitmanPro.Alert | Resolved an issue with exclusions in Prism. |
| WINEP-14482 | HitmanPro.Alert | Resolved an issue with processing invoice files. |
| WINEP-14507 | HitmanPro.Alert | Resolved performance issues with loading some websites in Internet Explorer. |
| WINEP-14696 | HitmanPro.Alert | Resolved an issue with detections in games. |
| WINEP-14789 | HitmanPro.Alert | Resolved an issue with detections in 1Password. |
| WINEP-15400 | HitmanPro.Alert | Resolved an issue with computers being slow to start and starting with failed services. |
| WINEP-15531 | HitmanPro.Alert | Resolved an issue with stopping SiteKiosk opening. |
| WINEP-15539 | HitmanPro.Alert | Resolved an issue with false positives in Explorer.exe. |
| WINEP-15651 | HitmanPro.Alert | Resolved issues with Raid controllers. |
| WINEP-15779 | HitmanPro.Alert | Resolved an issue with detections in Windows Media player. |
| WINEP-15828 | HitmanPro.Alert | Resolved an issue with detections when using 'AutoDWG to PDF converter'. |
| WINEP-16310 | HitmanPro.Alert | Resolved an issue with false detections in Symantec PGP Encryption. |
| WINEP-16404 | HitmanPro.Alert | Resolved an issue with using Internet Explorer. |
| WINEP-16512 | HitmanPro.Alert | Resolved an issue with SofTrack failing on Internet Explorer. |
HitManPro.Alert has been updated to 3.7.10.762.
Machine Learning Model has been updated to 20181024.
Version 2.0.9 has been deprecated after customer feedback. The current HitManPro.Alert version is 3.7.6.756.
Machine Learning Model has been updated to 20180820.
| Issue ID | Component | Description |
|---|---|---|
| HitmanPro.Alert | We've currently disabled protection of the Security Account Manager (SAM) database against attempts to steal hashed authentication credentials. We expect to enable it soon after the product release. Protection against theft of cleartext passwords from the Local Security Authority Subsystem Service (LSASS) is enabled. | |
| HitmanPro.Alert | Credential theft protection does not report an event when it prevents malicious access to the runtime cleartext version of the user's password. | |
| Machine Learning Engine | Sophos Intercept X Machine Learning should not be run alongside Invincea X. Invincea X should be uninstalled before installing Sophos Intercept X. | |
| WINEP-12220 | HitmanPro.Alert | Compatibility issue with Devicelock®. During shutdown, a computer with both Devicelock® DLP suite and Sophos Endpoint installed the machine may crash. (See knowledge base article 124988.) |
| WINEP-8860 | HitmanPro.Alert | Uninstalling the Opera browser may generate an application lockdown detection and fail to allow uninstall of all the Opera browser components. |
| WINEP-9246 | HitmanPro.Alert | Endpoint running Kaspersky Small Office Security 5 and Intercept X with Cryptoguard enabled. The Kaspersky “File Shredder” is detected as a ransomware attack and files are not deleted. (See knowledge base article 124988.) |
| WINEP-12347 | HitmanPro.Alert | Windows 10 Redstone 3 machines that are not joined to a domain may experience intermittent issues with the Windows Start Menu. We believe this is caused by a Microsoft problem. (See knowledge base article 124988.) |
See knowledge base article 124988 for a full list of known issues with Sophos Intercept X.
This version of Sophos Intercept X is supported on Windows 7 and later client operating systems. Versions of Windows targeted by Microsoft for non-business environments are not supported.
You can find technical support for Sophos products in any of these ways:
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Sophos and Sophos Anti-Virus are registered trademarks of Sophos Limited and Sophos Group. All other product and company names mentioned are trademarks or registered trademarks of their respective owners.