These are the release notes for Sophos Endpoint Security and Control for Windows, managed by Sophos Unified Threat Management (UTM) appliance.
Some of the features mentioned in these release notes are only available if you have the appropriate license.
You may find that you cannot yet download and use the latest version. This is because Sophos releases the software over a number of days, but publishes the release notes on the first day.
This update requires a reboot.
Sophos Anti-Virus has been updated to 10.7.6.152.
|WINEP-19220||Sophos Anti-Virus||Resolved an issue with Microsoft updates causing machines to stop when starting.|
|Sophos Endpoint Security and Control
managed by Sophos Unified Threat Management (UTM) appliance
|Sophos Management Communications System||2.0.2||2.0.2||2.0.2||2.0.2||2.0.2||2.0.2||2.0.2||2.0.2||2.0.2||188.8.131.52|
|Threat detection engine||3.74.1||3.74.1||3.70.2||3.70.2||3.68.0||3.65.3||3.64.0||3.63.0||3.61.0|
The threat detection engine has been updated to 3.74.1.
Sophos AutoUpdate has been updated.
|WINEP-12228||Sophos AutoUpdate||Registry key required to process Microsoft January 2018 patch.|
Sophos Anti-Virus has been updated to support changes in the Windows 10 RS3 release. In particular, to provide support for the OneDrive files on demand feature.
The threat detection engine has been updated to 3.70.2.
The threat detection engine has been updated to 3.68.0.
Support for environment variables in scanning exclusions. You can now use variables when you set up scanning exclusions. For more information, see the Sophos Endpoint Security and Control help.
Sophos Device Control. The following secure removable storage devices have been added:
The threat detection engine has been updated from 3.64.0 to 3.65.3.
|WINEP-2306||Sophos Anti-Virus||An upgrade to Aspera Connect triggered a block, preventing file uploads and downloads.|
|WINEP-2677||Sophos Anti-Virus||The SMTP Test option did not recognize multi-line SMTP banners.|
|WINEP-56||Sophos Anti-Virus||A device driver issue on some Dell laptops caused encryption of CDs to fail.|
|WINEP-59||Sophos Anti-Virus||After crashing Sophos Anti-Virus was leaving Windows with a potential fatal system error.|
|WINEP-67||Sophos Anti-Virus||Process exclusions were causing a fatal system error in Windows.|
|WINEP-3305||Sophos Anti-Virus||A failed rollback was deregistering the Sophos Web Intelligence service.|
|WINEP-3130||Sophos Anti-Virus||All items were reported incorrectly in the ScannerType field, in Sophos Reporting. They were reported as unknown rather than as on-demand, on-access,and so on.|
|WINEP-103||Sophos Anti-Virus||Some read only media (optical disks in particular) were causing failure messages in Sophos Enterprise Console.|
|WINEP-72||Sophos Anti-Virus||Devices trigger Media Transfer Protocol (MTP)/ Picture Transfer Protocol (PTP) alert for model name of drive letter (for example E:).|
|WINEP-15||Sophos Anti-Virus||Infected temporary Internet Explorer (7 and above) were not being moved to the default infected folder location.|
|WINEP-1453||Sophos AutoUpdate||Restart required message incorrectly shown when multiple interactive users were logged in, after an upgrade.|
|WINEP-1522||Sophos AutoUpdate||Sophos AutoUpdate failed to update on a managed computer.|
|WINEP-1471||Sophos AutoUpdate||Direct updates failed on computers running the Czech version of Windows XP.|
|WINEP-2785||Sophos Anti-Virus||Dropbox and other similar products did not work correctly on Windows 8 and later when Web Protection was running.|
|WINEP-2090||Sophos AutoUpdate||Upgrade failed due to changes in password complexity requirements.|
|WINEP-100||Sophos Anti-Virus||Corrected the error message that appears when a blocked file transfer is attempted. For example if a user tries to copy confidential files to removable media.|
|WINEP-646||Sophos AutoUpdate||Issues with non-ASCII characters in passwords.|
|WINEP-2364||Sophos Anti-Virus||Rostrvm Advisor telephone software crashes with Sophos Anti-Virus installed.|
|WINEP-1479||Sophos Anti-Virus||Improved Sophos Anti-Virus installation and upgrade experience on 64-bit operating systems: Removed the command-prompt window that attempted to interact with the user and caused the Interaction Services Detection error in the Windows Event Log.|
|WINEP-1449||Sophos Anti-Virus||Streaming videos using the RTSP protocol is not working when Web Protection is enabled.|
|WINEP-1329||Sophos Anti-Virus||An issue with streaming media over high latency connections.|
|WINEP-761||Sophos Anti-Virus||Data Loss Prevention (DLP): Some files are incorrectly blocked.|
|WINEP-364||Sophos Web Control||The Sophos Endpoint Security and Control UI fails to open if Sophos Web Control is removed.|
|WINEP-273||Sophos Anti-Virus||Enabling DLP slows down a machine when folder redirection is in place.|
|WINEP-268||Sophos Web Control||Web Control policy cannot be changed on local machine.|
|WINEP-88||Sophos Anti-Virus||On-demand scanning is not possible if AutoDesk 360 is installed. Error 0x8007045a is displayed.|
|WINEP-76||Sophos Anti-Virus||Delete errors reported against IDEs on upgrade.|
|WINEP-66||Sophos Anti-Virus||Sophos Anti-Virus returns a blank threat name, and the threat name is blank in the Sophos Enterprise Console(SEC) reports.|
The threat detection engine has been updated from 3.63.0 to 3.64.0.
Sophos Anti-Virus has been updated to version 10.6.2.509.
The threat detection engine has been updated from 3.61.0 to 3.63.0.
|WINEP-2675||Sophos Anti-Virus||A division by 0 error caused by icadapter.dll is seen on machines with less than 1GHz processor speed.|
|WINEP-2670||Sophos Anti-Virus||If you uninstall the C Runtime, you are left without protection.|
Sophos Anti-Virus has been updated from 10.6.0 to 10.6.2.
Sophos AutoUpdate has been updated from 5.1.1 to 5.2.0.
Sophos Management Communications System (MCS) has been updated from 2.0.1 to 2.0.2.
The threat detection engine has been updated from 3.60.0 to 3.61.0.
|WINEP-1740||Sophos Anti-Virus||Sophos Web Intelligence Service (swi_service.exe) registration causes the installation of Sophos Anti-Virus to fail.|
|WINEP-1540||Sophos Anti-Virus||Sophos Web Intelligence Service (swi_service.exe) is not upgrading when the Sophos Anti-Virus service (SAVService.exe) is upgrading.|
|WINEP-1240||Sophos AutoUpdate||If the ALUpdate process terminates before sending the “end of update” message (for example, if it crashes before the update is finished), the status “Update in progress” doesn’t change and keeps being displayed in the Sophos Protection tooltip in the notification area.|
|WINEP-608||Sophos Management Communications System||MCS sends status messages at inappropriate times, causing incorrect statuses to be reported in the management console.|
|WINEP-165||Sophos Anti-Virus||The use of non-ASCII or double byte characters (for example, for a scheduled scan name or in desktop messaging) causes a “policy non-compliance” status in the management console.|
|WINEP-90||Sophos Web Control||Sophos Web Control Service cannot be started on computers where the ProgramData folder has been redirected to another location.|
|WINEP-86||Sophos Anti-Virus||Under certain circumstances, Internet Explorer crashes when Download Scanning under Sophos Web Protection is enabled.|
|WINEP-65||Sophos Anti-Virus||The LastScan registry key is updated even if a scan has been canceled by a user, thus incorrectly showing that the scan has been completed.|
|WINEP-35||Sophos Anti-Virus||Email alerts are sometimes not sent.|
|WINEP-33||Sophos AutoUpdate||The Sophos AutoUpdate NoStartUpCheck registry value is lost after an upgrade.|
Windows 10 support. For more information, see knowledgebase article 122504 and Known issues and limitations.
Sophos Anti-Virus has been updated to support Windows 10.
Sophos AutoUpdate has been updated to:
The threat detection engine has been updated from 3.58.3 to 3.60.0.
|WINEP-2143||Sophos AutoUpdate||Sophos AutoUpdate does not support Pentium III processor.|
|WINEP-1770||Sophos Anti-Virus||Sophos Anti-Virus doesn’t support Hypervisor enforced Code Integrity introduced in the Enterprise lockdown mode.|
|-||Sophos Anti-Virus, Sophos Web Control||Sophos web protection and web control use a Layered Service Provider (LSP) to intercept network traffic. If web protection or web control is turned on while an incompatible third-party LSP is running, system instability can occur. Therefore, if a third-party LSP that is known to be incompatible is already installed on the computer, the Sophos LSP is not installed. For more information, see https://www.sophos.com/en-us/support/knowledgebase/116241.aspx.|
Sophos Endpoint Security and Control is supported on Windows XP/2003/Vista/2008/7/8/2012/Windows 10. For a full list of system requirements, see System Requirements for Antivirus protection for Windows.
Sophos Device Control does not block removable storage devices that are used as system drives, as this typically destabilizes the operating system.
When you install Sophos software, some Windows components that might also be used by non-Sophos software are also installed or upgraded:
|Sophos software||Shared Windows component|
|Name||File names||Versions||Date of inclusion with Sophos software|
|Sophos Anti-Virus||Microsoft XML Core Services||msxml4.dll||4.30.2100.0||September 2009|
|ATL Library||atl90.dll||9.0.30729.4148||June 2013|
|Microsoft Visual C/C++ Runtime Libraries||msvcm90.dll||9.0.30729.4148||June 2013|
You can find technical support for Sophos products in any of these ways:
Copyright © 2020 Sophos Limited. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise unless you are either a valid licensee where the documentation can be reproduced in accordance with the license terms or you otherwise have the prior permission in writing of the copyright owner.
Sophos and Sophos Anti-Virus are registered trademarks of Sophos Limited and Sophos Group. All other product and company names mentioned are trademarks or registered trademarks of their respective owners.