These are the release notes for Sophos Secure Workspace for Android devices.
View the product documentation at Sophos Secure Workspace.
Some third-party apps can’t open Sophos Secure Workspace files because of permission problems.
Sophos Secure Workspace grants permissions for displaying the file content, but some third-party apps require universal access and thus can’t open the file.
We’ve seen this issue with ASTRO Image Viewer and ES Image Browser.
When you’re linking a Google Drive account in Sophos Secure Workspace and tap Back on the Add a Google Account page, the Google Play service might stop responding. This issue is caused by a third-party app.
We’ve seen this issue with Nexus 7 devices running Android 4.2.1.
When you change a file from the Sophos Secure Workspace Favorites list and then open it with a third-party app, some apps show an out-of-date version of the file. This issue is caused by the third-party app, which doesn’t notice the change and shows a cached version of the file.
We’ve seen this issue with Android Gallery.
Solution: Stop the app and restart it to clear its cache or use a different app.
After an update, Sophos Secure Workspace sometimes shows Dropbox files you added to Favorites with an outline star icon, as if they’re not a favorite. When you tap the icon, you create a duplicate entry in Favorites.
Workaround: Remove the duplicate entry by tapping its solid star icon in Favorites.
Sophos Secure Workspace sometimes shows the OneDrive ID instead of the file name for OneDrive files in Favorites. Also, Sophos Secure Workspace sometimes shows OneDrive files twice after you copied multiple files.
Workaround: Open the file’s location in the OneDrive view to refresh the information.
Suppose you turn on the “Don’t keep activities” Android developer setting. In that case, Sophos Secure Workspace might close or stop responding while interacting with a cloud storage provider (for example, when signing in).
Solution: As recommended by Google, don’t turn on “Don’t keep activities” during everyday use of the device.
After an update, Sophos Secure Workspace forgets favorites from a WebDAV provider if the file name contains special characters or spaces.
When viewing unencrypted text files larger than about 3 MB, Sophos Secure Workspace might show the content truncated. Also, you can’t edit unencrypted text files larger than about 50 KB.
These limitations are caused by a third-party library Sophos Secure Workspace uses.
Sophos Secure Workspace shows animated GIFs as static images without animation.
This limitation is caused by a third-party library Sophos Secure Workspace uses.
You can’t share files with Gmail 4.x because it expects files under
/mnt/sdcard. Other Gmail versions don’t have this issue.
Suppose you install Sophos Secure Workspace in the Sophos container. In that case, you must update the Sophos Mobile Control app to version 6.1 before updating Sophos Secure Workspace. If you don’t, Sophos Secure Workspace resets the container password and asks you to set a new one the next time you start the app.
When you view or edit office documents (Word, Slides, or Sheets), Sophos Secure Workspace might display some characters incorrectly. You can view the document without issues in other apps.
This issue is caused by a third-party library Sophos Secure Workspace uses. We’ve seen it with specific Samsung and LG devices.
When you update Sophos Secure Workspace to version 7.1 on devices running Android O, you must link Google Drive accounts again.
This issue is caused by a change in Android O.
When you open large image files with Sophos Secure Workspace on Samsung Galaxy devices, the app might stop responding.
Sophos Secure Workspace supports the following storage providers:
Install Sophos Secure Workspace from Google Play.
You can find technical support for Sophos products in any of these ways:
You can find technical support for Sophos products in any of these ways:
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