NCL-1377 |
2.1 |
When you download an IPsec connection via a provisioning file and make a policy
change on Sophos Firewall, the policy doesn't automatically update. |
Trigger an update policy to re-synchronize the policy. |
NCL-1618 |
2.1 |
When you use a third-party certificate on the remote side and restart your
endpoint computer (or restart services related to Sophos Connect), you see the
following error: "Failed to validate certificate". |
Use a self-signed certificate signed by Sophos Firewall on the remote side or
use pre-shared keys instead of certificates. |
NCL-837 |
All versions |
Sophos Connect only supports ASCII characters. It doesn't support umlauts,
UTF-8, or UTF-16. |
Will be resolved shortly. |
NCL-834 |
1.1 |
Sophos Connect fails to start because the port used for the HTTP server (60110)
is already in use on the system. |
Will be resolved shortly. |
NCL-1378 |
2.1 |
If you configured both IPsec and SSL VPN policies on Sophos Firewall, only the
SSL VPN policy has the "Update policy" option available in the settings menu.
|
Will be resolved shortly. |
NCL-1382 |
2.1 |
When you connect to SSL VPN from Windows 7 or 8, you see the following error:
"OpenVPN service is not available". |
Use a legacy SSL VPN client. |
NCL-1391 |
2.1 |
When you deploy the Sophos Connect provisioning file, the first authentication
attempt always fails when OTP is enabled. |
Enter your credentials and one-time password again. |
NCL-836 |
1.1 |
On Macs, you can't import connection files with non-ASCII characters in the file
name. |
Will be resolved shortly. |
NCL-835 |
1.3 |
After Windows devices wake up from sleep, you may see the following error:
"Failed to load connection". |
Will be resolved shortly. |
NCL-833 |
All versions |
You can't unzip Sophos Connect generated TSR zip files on macOS 10.12.6. |
Will be resolved shortly. |
NCL-839 |
1.0 |
DNS servers aren't updated on the network monitor page of the Sophos Connect
client. |
Disconnect the existing connection and then re-establish it. |