Scope and Eligibility
Sophos Implementation Services supports the following products limited to 4 hours of engagement:
- Endpoint & Server Protection
- Sophos Firewall
Additional engagements may also be scheduled for:
- Sophos Email Configuration
For product-specific availability of edge cases, please contact your Sophos sales representative.
Coverage summary
| Team | Service | Includes |
|---|---|---|
| Implementation Services | Short-scope deployment and configuration help | Setup, implementation, and migration |
| Professional Services | Strategic guidance and advanced deployments | Advanced implementation, onboarding, and training |
| Sophos Support | Product troubleshooting and assistance | Break‑fix, and how‑to |
Note
Feature requests should be coordinated with your sales representative/engineering or the product manager.