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Supported migration paths

"Sophos Central agent installer error"

The Sophos Central agent installer may report an error preventing migration.

In this case, in Sophos Central Migration Tool, you'll see "Sophos Central agent installer" error in the Status column next to the computer.

In Sophos Enterprise Console, you'll see the following status in the Computer description column:

{SC:Error:<jobid>;<error code>}

where <jobid> is a unique integer associated with the migration request and <error code> is an error code returned by the Sophos Central agent installer.

You can look up the error by its error code and read about remediation steps in Sophos Central Endpoint: Installer precheck messages.