Page permalink Always use the following permalink when referencing this page. It will remain unchanged in future help versions. https://docs.sophos.com/support/help/en-us/index.html?contextId=portal-user-guide-emails Your browser doesn’t support copying the link to the clipboard. Please copy it manually. Emails Emails show in the information flow for the case. Click the subject of an email to view it. Info You can’t reply to emails in the Sophos Support Portal. Was this page helpful? Thank you for your feedback Thank you for your feedback. Help us improve this page by giving us more information.