Set up device control alerts and messages

If you use role-based administration:

For more information, see Managing roles and sub-estates.

Enterprise Console uses events and messages to report when a controlled device is detected or blocked.

For information about device control policies and events, see Device control policy.

When device control is enabled, the following events and messages are logged or displayed by default:

You can also configure Enterprise Console to send the following messages:

Email alerts An email message is sent to the recipients that you specify.
SNMP messages An SNMP message is sent to the recipients specified in your anti-virus and HIPS policy settings.

To set up device control messaging:

  1. Check which device control policy is used by the group(s) of computers you want to configure.
  2. In the Policies pane, double-click Device control. Then double-click the policy you want to change.
  3. In the Device control policy dialog box, on the Messaging tab, desktop messaging is enabled by default. To further configure messaging, do the following:
    • To enter a message text for desktop messaging, in the Message text box, type a message that will be added to the end of the standard message.
      You can enter a maximum of 100 characters. You can also add an HTML link to the message, for example, <a href="">About Sophos</a>.
      Note: User-defined desktop messages are not displayed on computers running Windows 8 or later.
    • To enable email alerting, select the Enable email alerting check box. In the Email recipients field, enter the email addresses of the recipients. Separate each address with a semicolon (;).
    • To enable SNMP messaging, select the Enable SNMP messaging check box.
    The email server and SNMP trap settings are configured via the anti-virus and HIPS policy.