Recovery via mobile devices

 BL     FV2

BitLocker and FileVault 2 recovery keys can be sent to the Sophos Mobile Server. They will be added to the SafeGuard Enterprise key ring and users of Sophos Secure Workspace managed by Sophos Mobile can then display these keys on their compliant mobile device for recovery purposes. Sophos Secure Workspace supports recovery via mobile from version 6.2. For details see the Sophos Secure Workspace 6.2 user help.

Requirements:

  • Key ring sharing between SafeGuard Enterprise and Sophos Mobile must be configured. The Recovery via mobile option must be activated, see Share SafeGuard Enterprise key ring with mobile devices managed by Sophos Mobile.
  • Sophos Secure Workspace 6.2 must be used on mobile devices.
  • Users have to be SGN users on the endpoints. They need to be in the UMA (User-Machine-Assignment list) of the endpoints concerned.
  • Users must have logged on to a particular computer from which they should get the full disk encryption keys.
Note In order to limit the amount of transmitted data only the keys of ten endpoints are added to the SafeGuard Enterprise key ring. These ten computers are the ones with the most recent server contact.