User Activity Verification
The User Activity Verification feature, which lets you request information from users on their mobile devices, is now turned on by default.
For details on User Activity Verification, see the help.
These are the release notes for Sophos Mobile, managed by Sophos Central.
View the product documentation at Sophos Mobile.
The User Activity Verification feature, which lets you request information from users on their mobile devices, is now turned on by default.
For details on User Activity Verification, see the help.
Issue ID | Component | Description |
---|---|---|
SMCSRV-15313 | Sophos Mobile | Removed a limitation where enrolling Apple Business Manager devices with Self Service Portal authentication wasn't possible for iOS 18.4 and later. |
CSMC-2901 | Sophos Central | Fixed an issue where the See Report link in the Devices and Users: Summary dashboard widget opened an empty page for Sophos Mobile managed devices. |
We added the following restrictions to iOS device policies:
We improved the validation of Google+ IDs you enter on the Google setup page to configure the Android Factory Reset Protection feature. You can no longer accidentally enter an email address instead of an ID.
Issue ID | Component | Description |
---|---|---|
SMCSRV-15300 | Sophos Mobile | Fixed an issue where the input validation for iOS and macOS Wi-Fi configurations caused a server error. |
We added the following restrictions to iOS device policies:
We added a Software update configuration to macOS device policies. This configuration lets you manage macOS system settings for software updates.
For details, see the help.
We removed the Require admin password setting from the App Store configuration of macOS user policies because Apple no longer recommends using it.
Instead, use the Require admin password for app installations setting in the new Software update configuration of macOS device policies.
We improved the validation of the TLS minimum version, TLS maximum version, and External identity fields in the Wi-Fi configurations of iOS and macOS device and user policies.
We improved the TeamViewer setup page to better describe the actions admins can perform during a TeamViewer remote session.
We added a warning to the dialog for revoking a user's VPP registration. The warning explains that if the user has enrolled an iPhone or iPad in Apple User Enrollment management mode, you can no longer install apps on that device via Sophos Mobile.
Issue ID | Component | Description |
---|---|---|
SMCSRV-15235 | Sophos Mobile | Improved the removal of VPP licenses from a device if the Apple service returns 9603: Internal Error . |
You can now use the Assign imported policy task in macOS task bundles to assign Apple configuration profiles you imported to Sophos Mobile.
We removed the Kernel extension policy configuration from macOS device policies. This configuration only applies to macOS 10.15 Catalina and earlier, which Sophos Mobile doesn't support.
Issue ID | Component | Description |
---|---|---|
SMCSRV-15199 | Sophos Mobile | Fixed a rare issue where syncing license information for Apple Business Manager apps failed because of corrupted data sent by an Apple API. |
SMCSRV-15192 | Mobile API | Fixed an issue with API requests to devices/<id>/properties where the
response for an iPhone and iPad didn't include the serial number. |
SMCSRV-15190 | Sophos Mobile | Improved the validation of app store URLs in app groups. |
SMCSRV-15180 | Sophos Mobile | Fixed an issue with missing expiry warnings for root certificates installed with an Android Enterprise work profile policy. |
SMCSRV-15176 | Sophos Mobile | Fixed an issue where searching for Apple User Enrollment devices in the device list didn't work. |
SMCSRV-15162 | Sophos Mobile | Fixed an issue with the Wipe device action for newer Macs where Sophos Mobile showed an error and still showed the device as managed, although the device was wiped successfully. |
We added settings to Apple Business Manager profiles that let you skip the correspondent page in the setup assistant.
This setting applies to iOS, iPadOS, and macOS:
These settings apply to iOS and iPadOS only:
We improved the tooltip of the Allow app uninstall restriction to clarify that this setting also prevents administrators from uninstalling apps via Sophos Mobile.
We had to remove the Get data button from the Edit Windows app page because Microsoft removed the underlying API. We replaced this button with the Get Store ID button, which lets you fill in the Store ID automatically.
For information on how to get the app properties you previously could fill in with Get data, see Get Windows app properties.
We added a note to the Intercept X and Intune MTD tabs of the Sophos setup page explaining that you can only configure one of these tabs at a time.
Issue ID | Component | Description |
---|---|---|
SMCSRV-15119 | Sophos Mobile | Fixed an issue where Sophos Mobile changed URLs entered in the Web content filter configuration of iOS policies to lowercase, making some URLs invalid. |
SMCSRV-14887 | Sophos Mobile | Fixed an issue where you couldn't upload some PKG files for macOS apps to Sophos Mobile. |
You can now assign imported macOS configuration profiles using the Assign policy action on a Mac's Show device page.
There are no resolved issues included in this release.
We added the following restrictions to iOS device policies:
Issue ID | Component | Description |
---|---|---|
SMCSRV-15033 | Sophos Mobile | Fixed an issue where Sophos Mobile showed an internal ID instead of the product name for some Windows editions. |
You can enroll Intercept X for Mobile with Sophos Mobile using the same QR code for all your Android devices, iPhones, and iPads.
Because the QR code doesn't contain information about a Sophos Mobile user, devices enrolled with it don't have a user assigned. You can assign a user after enrollment.
In Android Enterprise device policies, the Allow managing Google accounts restriction is only available when you turn on Allow managing accounts.
When Allow managing accounts is turned off, this also affects Google accounts.
We enhanced the CSV export from Sophos Mobile to mitigate security risks when opening exported files in spreadsheet applications that support active content.
For performance reasons, the following input fields have a limit of 5,000 entries and 130,000 characters:
We adjusted the version information in the Add device assistant for profile-based Apple User Enrollment.
Profile-based Apple User Enrollment requires iOS 17, iPadOS 17, or earlier.
We improved the validation of installation options you enter for Windows MSI links.
Although Windows Mobile support ended on December 31, 2019, some features were still available to customers who enabled the Windows Mobile platform in Sophos Mobile before that date.
We'll soon remove the following features from Sophos Mobile:
Issue ID | Component | Description |
---|---|---|
SMCSRV-14959 | Sophos Mobile | Fixed an issue where the confirmation dialog was empty when unassigning an Apple configuration policy from devices. |
We improved the automatic update of apps on Apple Business Manager iPhones and iPads. When you turn on Automatically update iOS VPP apps on the Apple VPP setup page, not only device-assigned apps on devices with Apple Device Enrollment management mode are automatically updated, but also user-assigned apps on devices with Apple User Enrollment management mode.
Following the Sophos container end of life in December 2023, we're now deleting all Sophos Secure Workspace work documents you uploaded to Sophos Mobile.
We removed the option to highlight compliance policies relevant to the Sophos container management mode from the Edit compliance policy page.
Issue ID | Component | Description |
---|---|---|
SMCSRV-14918 | Sophos Mobile | Fixed an issue where devices with Apple User Enrollment management mode failed to unenroll. |
SMCSRV-14916 | Sophos Mobile | Fixed an issue where Sophos Mobile didn't show some Apple Business Manager devices. |
SMCSRV-14829 | Sophos Mobile | Fixed an issue where customers with an Intercept X for Mobile license could see the Find action for Chromebooks. |
You can now import Apple configuration profiles you created in Apple Configurator or got from other sources to install them on Macs.
We added a tooltip to the Allow volume change setting of the Kiosk mode configuration of Android Enterprise device policies. The tooltip explains that the device is muted when the setting is turned off.
Following the Sophos container end of life in December 2023, we're now removing the following features from Sophos Mobile:
We'll be deleting existing work documents from all accounts soon.
We removed support for the Zimbra mail server.
Issue ID | Component | Description |
---|---|---|
SMCSRV-14917 | Sophos Mobile | Fixed an issue where the Account-driven Apple User Enrollment setting of Self Service Portal configurations was visible for customers with an Intercept X for Mobile license. |
SMCSRV-14912 | Sophos Mobile | Fixed an issue where the task details of an enrollment task for account-driven Apple User Enrollment showed unnecessary enrollment instructions. |
SMCSRV-14778 | Sophos Mobile | Fixed an issue where admins with the Read-only role could edit the Only enroll on Chrome Enterprise devices setting on the Google Workspace tab of the Google setup page. |
We added the following restrictions to iOS device policies:
We added the following restriction to Android Enterprise device policies and work profile policies:
You can now use account-driven Apple User Enrollment to enroll iPhones and iPads owned by your users. Account-driven Apple User Enrollment is more streamlined than the old profile-based Apple User Enrollment because the workflow is built into the device’s Settings app.
Account-driven Apple User Enrollment is available for iOS and iPadOS 15 and later. Profile-based Apple User Enrollment is available for iOS and iPadOS 17 and earlier.
There are no resolved issues included in this release.
A known issue in preview versions of Android 15 prevents devices from being enrolled with Sophos Mobile or other Mobile Device Management (MDM) software.
If this issue persists after the release of Android 15, enrollment tasks will fail with the following error:
The enrollment type of the device doesn't support the selected action (error -115)
.
There are no resolved issues included in this release.
We released a new version of Sophos Chrome Security, our Sophos Mobile client on Chromebooks. This version, 2.0.2218, requires ChromeOS 110 or later, which has been available since January 2023.
Microsoft has removed Windows Home from its list of Windows editions that support device management through Mobile Device Management (MDM) solutions, such as Sophos Mobile. To manage a Windows computer with Sophos Mobile, Windows Enterprise, Education, or Pro must be installed. For details on supported versions, see the Requirements tab.
There are no resolved issues included in this release.
The Chromebook data we upload to the Sophos Data Lake now includes information about app installation sources. You can already access the new data through our XDR Query API. Over the next releases, we'll add queries in Live Discover that take advantage of the new data.
For information about the XDR Query API, see Getting Started with XDR Query and the Mobile schema documentation.
There are no resolved issues included in this release.
With Android 12, Google has simplified the configuration of password complexity requirements to unlock the display. The Password policies - Device configuration of Android Enterprise work profile policies now has a Minimum password complexity list that lets you choose from three levels, Low, Medium, and High, each with fixed complexity rules.
When finding devices is disabled in the Sophos Mobile privacy settings, the Find device action is disabled instead of removed and shows a tooltip with information about how to enable it.
The Install app button on the Installed apps tab of the Show device page is highlighted to improve its visibility.
Issue ID | Component | Description |
---|---|---|
SMCSRV-14720 | Sophos Mobile | Fixed a layout issue where the binding information on the Android Enterprise tab on the Google setup page wasn't correctly aligned for administrators with the Read-only role. |
SMCSRV-14579 | Sophos Mobile | Fixed an issue where the Sophos Setup page wasn't available for administrators with the Read-only role. |
SMCSRV-14578 | Sophos Mobile | Fixed an issue where the Apple Setup page wasn't available for administrators with the Read-only role. |
We removed the Restrict to Sophos Secure Email setting from the EAS proxy configuration.
Support for Sophos Secure Email ended in December 2023. Some features still work, but we'll remove them step by step over the next weeks.
Issue ID | Component | Description |
---|---|---|
SMCSRV-14744 | Sophos Mobile | Fixed an issue where recent apps failed to install on Macs. |
SMCSRV-14742 | Sophos Mobile | Fixed an issue where menu entries where missing for some display sizes. |
SMCSRV-14672 | Sophos Mobile | Fixed an issue where the menu layout was broken when expanding a menu section. |
The following buttons are now highlighted to improve their visibility:
The Sophos Secure Workspace apps for Android and iOS can no longer download work documents from Sophos Mobile.
Support for Sophos Secure Workspace ended in December 2023. Some features still work, but we'll remove them step by step over the next weeks.
Issue ID | Component | Description |
---|---|---|
SMCSRV-14691 | Sophos Mobile | Fixed an issue where admins couldn’t register Google+ IDs for Factory Reset Protection. |
If you registered your organization with Android Enterprise before April 9, 2024, you had to choose between the Managed Google Play Account and the Managed Google Domain registration mode. If you register after that date, there’s only a single registration mode, Better Together Enterprise.
No resolved issues.
We removed the Enable USB storage restriction from Android Enterprise device policies. This restriction only applies to legacy devices that Sophos Mobile no longer supports.
We removed the supervised label from the Allow use of camera restriction of iOS device policies. Supervised and non-supervised devices support this restriction.
Issue ID | Component | Description |
---|---|---|
SMCSRV-14500 | Sophos Mobile | Fixed an issue where administrators could edit the managed configuration of the Intercept X for Mobile Android app in Sophos Mobile. The managed configuration is only required to configure the app in third-party EMM software. |
SMCSRV-14507 | Sophos Mobile | Fixed an issue where the Actions list on a device's details page included actions not supported by the device. |
SMCSRV-14577 | Sophos Mobile | Fixed a layout issue where the content of the Android Enterprise tab on the Google setup page wasn't correctly aligned for administrators with the Read-only role. |
We added the Allow alternative app marketplace setting to the Restrictions configuration of iOS device policies. When you turn the setting off, users can't install alternative app marketplaces, and any alternative app marketplace already installed is disabled.
Issue ID | Component | Description |
---|---|---|
SMCSRV-14560 | Sophos Mobile | Fixed an issue where you couldn't add widgets to the Sophos Mobile dashboard. |
SMCSRV-14522 | Sophos Mobile | Fixed an issue with the Restrictions configuration of iOS device policies, where Sophos Mobile added Allowed apps to the configuration when you added an app to the Forbidden apps group. |
SMCSRV-14517 | Sophos Central | Fixed an issue where enrolling an Apple DEP device wasn't possible if the device had an older web browser installed. The Sophos Central page for entering the user's credentials didn't open. |
SMCSRV-14512 | Sophos Mobile | Fixed an issue with the Enterprise App Store on iOS devices, where Sophos Mobile Control created multiple installation tasks for the same app when the user tapped the Install button several times. |
SMCSRV-14507 | Sophos Mobile | Fixed an issue where the Actions menu for a device with status Enrolling included actions only available for already enrolled devices. |
In an Apple Business Manager profile, you can now configure more pages to be skipped by the iOS or macOS setup assistant. These pages are as follows:
Some settings only apply to either iOS or macOS. For details, see the help pages for iOS profiles and macOS profiles.
Issue ID | Component | Description |
---|---|---|
SMCSRV-14476 | Sophos Mobile | Fixed an issue where the Sophos Mobile Control app requested the Location permission during Android Enterprise work profile enrollment, although finding devices was turned off in Sophos Mobile. |
We removed the Apps from unknown sources allowed compliance rule for Android devices. This rule only applies to devices with Android 7.1 or earlier, which aren't supported anymore.
Issue ID | Component | Description |
---|---|---|
CSMC-2574 | Sophos Mobile | Fixed an issue where Sophos Mobile didn't send app logs that admins requested with the Get log files action if the log file was larger than 256 KB. |
SMCSRV-14480 | Sophos Mobile | Fixed an issue with the XLS file you can export from the Task view and Task archive pages, where the Status column didn't show the task status. |
We added support for macOS 14 (Sonoma) and removed support for macOS 10.14 (Mojave).
Support for the Sophos container, including the Sophos Secure Email and Sophos Secure Workspace container apps, has ended. We encourage you to transition to Android Enterprise work profile enrollment and Apple User Enrollment, which are the Android and iOS equivalents of the Sophos container.
Issue ID | Component | Description |
---|---|---|
SMCSRV-14427 | Sophos Mobile | Fixed an issue where the Assign user to device assistant showed extra, empty result pages when searching for a user. |
SMCSRV-14454 | Sophos Mobile | Fixed an issue with Apple Business Manager profiles where devices enrolled with an individual profile received the default profile after synchronization with Sophos Mobile. |
We added the following settings to the Restrictions configuration of macOS device and user policies:
For details, see the help.
We added a Security Patch Level column to the Device inventory report. For Android devices, the column shows the version of the installed security update.
Devices must use TLS 1.2 when connecting to Sophos Mobile. TLS 1.1 connections are rejected. This change only affects legacy device operating systems we don't support anymore.
Issue ID | Component | Description |
---|---|---|
SMCSRV-14431 | Sophos Mobile | Fixed an issue where you couldn't configure the status a device gets when you delete the assigned user. On the User setup tab, the field Action when the user assigned to a device is deleted was disabled. |
SMCSRV-14438 | Sophos Mobile | Fixed an issue where the Help button on some tabs under Setup opened the wrong help page. |
SMCSRV-14453 | Sophos Mobile | Fixed an issue where clicking the Details icon of a Get log files task failed with an internal server error. |
These three settings only apply to supervised devices.
You can now add two or more certificates with the same Common Name (CN) to a policy. Previously, Sophos Mobile rejected the second certificate as a duplicate. The changed behavior applies to root and client certificates.
For example, when you renew a certificate, you can add both the old and the renewed certificate to your policy.
Added a new Allow iPhone widgets on Mac setting to the Restrictions configuration of iOS device policies. When you turn this setting off, users can’t use widgets from their iPhone apps on their Mac.
Added a note to the Kiosk mode configuration of Windows policies explaining that the kiosk app must be a Universal Windows Platform (UWP) app, not a Win32 app installed from an .msi file.
Improved some widget titles on the Sophos Mobile dashboard to fit on a single line.
Issue ID | Component | Description |
---|---|---|
CSMC-2565 | Sophos Mobile | Fixed an issue with Sophos Intercept X for Mobile on devices with third-party EMM software where Sophos Mobile couldn’t find the Sophos Central user and created a new one. This happened when the email address reported by the third-party software used a different capitalization than the user’s email address in Sophos Central. |
SMCSRV-14349 | Sophos Mobile | Fixed an issue where opening or deleting a ChromeOS policy failed with a time-out error if that policy was assigned to a huge number of devices (10,000 or more). |
We added the following settings to the Wi-Fi configuration of Android policies:
On Android 11 and later with security updates released after April 2023, these settings are required for Wi-Fi connections that use the Extensible Authentication Protocol (EAP).
For details on using these settings, see Wi-Fi configuration (Android Enterprise device policy) and Wi-Fi configuration (Android Enterprise work profile policy).
We removed the setting to configure the synchronization interval of the Sophos Chrome Security extension on ChromeOS devices.
ChromeOS devices use a fixed synchronization interval of 24 hours. For details, see Device synchronization.
When you search for a user in the Add device, Assign user to device, or Invite users to VPP assistant, the user is automatically selected when there's only one match.
Issue ID | Component | Description |
---|---|---|
SMCSRV-14299 | Sophos Mobile | Fixed an issue where the Select all versions and Clear all versions actions of the extended device filter stopped working. |
SMCSRV-14328 | Sophos Mobile | Fixed an issue with some lists in dark mode where an entry wasn't highlighted when hovering over it. |
We aligned the look of the Sophos Mobile menu with the new Sophos Central experience.
We added support for iOS 17 and iPadOS 17.
Issue ID | Component | Description |
---|---|---|
SMCSRV-14192 | Sophos Central | Resolved an issue where the Mobile devices page in Sophos Central showed no health status for some devices. |
SMCSRV-14273 | Sophos Mobile | Resolved an issue where you couldn’t configure the multi-select fields of the extended device filter, such as Management mode or Device groups. |
We aligned the look of widgets on the Mobile dashboard with the main Sophos Central dashboard.
We removed the Serial number property from the device details page of devices enrolled in Mobile Threat Defense management mode. For this management mode, devices don’t report their serial number to Sophos Mobile. The number shown was generated by Sophos Mobile for internal purposes.
We stopped adding the Sophos Secure Workspace and Sophos Secure Email apps to the demo data we create for trial licenses. As already announced, we’ll remove these apps from the app stores in December 2023 and won’t support them after this date.
We reduced the time it takes to send an installation task for a Managed Google Play app to Google. Note that after sending the task to Google, we can’t control when installation starts on the device.
Issue ID | Component | Description |
---|---|---|
SMCSRV-14120 | Sophos Mobile Admin | Resolved an issue where the Managed Google Play embedded view in Sophos Mobile Admin closed unexpectedly. |
The QR code and Zero-touch enrollment methods for Android Enterprise devices now support user-less devices such as kiosk devices.
User-less devices are Android Enterprise fully managed devices that you don’t connect with an email account during enrollment. Sophos Mobile doesn’t assign a user to the device.
Issue ID | Component | Description |
---|---|---|
SMCSRV-14108 | Sophos Mobile Admin | Resolved an issue where duplicated iOS user policies were uninstalled from devices at every device synchronization. |
We enhanced the Reset ActiveSync ID device action to allow resetting the ActiveSync ID Outlook
device property.
Previously, you could only reset the ActiveSync ID
property.
ActiveSync ID
is the ActiveSync ID sent by the native mail apps, Gmail on Android and Mail on iOS.
ActiveSync ID Outlook
is the ActiveSync ID sent by Microsoft Outlook.
We removed the Google SafetyNet compatibility required compliance rule for Android devices. Google will discontinue the SafetyNet API soon.
Instead, Sophos Mobile apps use the Google Play Integrity API for checking device integrity. This feature is always active.
Issue ID | Component | Description |
---|---|---|
SMCSRV-14093 | Sophos Mobile Admin | Resolved an issue where the Created drop-down list of the extended device filter showed internal IDs instead of text values. |
When we ended support for the Windows Mobile operating system in 2020, it was still available as a device platform in Sophos Mobile. Now, we’ve removed Windows Mobile from dashboard widgets and device filters.
Note that because Windows Mobile is not supported, managing Windows Mobile devices from Sophos Mobile might stop working without further notice. We recommend you delete any Windows Mobile devices still enrolled with Sophos Mobile.
We improved device deletion entries in the Sophos Central Audit Log to include the name of the account that did the deletion.
We renamed the Maximum interval between synchronizations compliance rules for the different device platforms to include the type of synchronization the rule refers to.
For example, the Chromebook rule Maximum interval between synchronizations is now Maximum interval between Sophos Chrome Security synchronizations.
The Web Filtering configuration page for iOS now has a note stating that web traffic from apps is also filtered and that you must not block domains any app depends on.
We removed support for the following devices and mail servers:
On the Email account pages of Android Enterprise policies, added a note that modern authentication with Gmail requires Google Chrome.
We reduced the volume of Web Filtering events for Intercept X for Mobile on iPhones and iPads by ignoring OS-level connections from iOS to Apple servers.
Issue ID | Component | Description |
---|---|---|
SMCSRV-13796 | Sophos Mobile Admin | Resolved an issue where the content of the Installed apps column in the Devices report gets truncated after 1024 characters. |
We removed the device action Set to “Not managed”. It was very rarely required and often used incorrectly. To remove a device when it loses its connection to Sophos Mobile, use the Delete action instead.
When you change the identifier of an iOS app after you added the app to Sophos Mobile, a new confirmation dialog will ask you to confirm the identifier.
Note that you can’t install the app if the identifier you enter in Sophos Mobile doesn’t match the value shown in iOS.
In the Apple Business Manager profile settings for iOS, we renamed the options of the Assign user to device setting to make it more obvious which option to use.
You can hover over the options in Sophos Mobile for additional information.
Issue ID | Component | Description |
---|---|---|
SMCSRV-13677 | Sophos Mobile Admin | Resolved an issue with Apple User Enrollment devices where the assignment of Apple Business Manager apps failed when the Prioritize device assignment option was selected. |
When you enter managed configuration settings for iOS or iPadOS apps, we automatically remove leading and trailing spaces and other whitespace characters. Apps might fail to read managed configuration if there’s extra whitespace. (SMCSRV-13729)
The Access Point Name (APN) configuration of iOS device policies doesn’t support iOS 16.0, iPadOS 16.1, or later. Use the Cellular configuration instead. The APN configuration hasn’t been recommended by Apple for some time and has now stopped working for the versions mentioned. (SMCSRV-13734)
Issue ID | Component | Description |
---|---|---|
CSMC-2417 | Sophos Central | Resolved an issue where the Help button on the Global Settings > Mobile > Data Lake uploads page opened the wrong help page. |
CSMC-2418 | Sophos Central | Resolved an issue where the options for turning on Endpoint Protection and sending the user a welcome email for the Sophos Central Self Service Portal were unavailable. This issue affected both the Add User and Email Setup Link pages. |
SMCSRV-13737 | Sophos Mobile Admin | Resolved an issue where the icon showing the severity of compliance violations was missing on the Show device page. |
SMCSRV-13740 | Sophos Mobile Admin | Resolved an issue where we showed the wrong status when installing Android Enterprise work apps. |
The confirmation dialog of the Get log files device action now shows the email address that receives the log files. (SMCSRV-13679)
Issue ID | Component | Description |
---|---|---|
SMCSRV-12674 | Sophos Mobile Admin | Resolved a layout issue where the context menu entries of tasks in a task bundle were misaligned. |
SMCSRV-13693 | Sophos Mobile Admin | Resolved a layout issue where the context menu entries of iOS policies were misaligned. |
You can now use the extended device filter to filter by external device ID. (SMCSRV-13650)
When you renew an Apple Push Notification service (APNs) certificate, you can edit the email address field to reflect account changes you made in the Apple portal. (SMCSRV-13630)
Issue ID | Component | Description |
---|---|---|
SMCSRV-13648 | Sophos Mobile Admin | Resolved an issue with Chromebooks enrolled via Google Workspace, where Sophos Mobile created new device records every time the device was re-enrolled. |
SMCSRV-13665 | Sophos Mobile Admin | Resolved an issue where devices stopped synchronizing with Sophos Central after you sent a locate command. |
SMCSRV-13646 | Sophos Mobile Admin | Resolved an issue with expiring Apple Push Notification service (APNs) certificates, where Sophos Mobile Admin showed a superfluous link to the APNs tab on the APNs tab itself. |
SMCSRV-13367 | Sophos Mobile Admin | Resolved an issue with Managed Google Play apps, where the Edit managed configuration button was shown for apps without managed configuration. |
Issue ID | Component | Description |
---|---|---|
SMCSRV-13607 | Sophos Mobile Admin | Resolved an issue where loading the list of iOS policies was slow. |
SMCSRV-13569 | Sophos Mobile Admin | Resolved an issue where Mac users couldn't remove the MDM policy from their device, although you allowed it in the Apple Business Manager profile. |
SMCSRV-13623 | Sophos Mobile Admin | Resolved an issue with Managed Google Play apps, where the installation tasks didn't complete if the app was already installed as a system app. |
These are the requirements for using Sophos Mobile Control (Android, iOS, iPadOS), Sophos Chrome Security (ChromeOS), or the operating system’s native MDM client (macOS, Windows) with Sophos Mobile.
Sophos Intercept X for Mobile might have differing requirements. For details, see the Sophos Intercept X for Mobile release notes for Android and iOS.
Platform | Version |
---|---|
Android |
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iOS |
|
iPadOS |
|
macOS |
|
Windows |
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ChromeOS |
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Sophos Mobile supports the same web browsers as Sophos Central:
For details, see Supported Web Browsers.
Sophos Mobile supports the same directory services as Sophos Central:
For details, see Directory service.
Product | Version |
---|---|
Microsoft Windows Server |
|
The Sophos Mobile EAS proxy can be installed on the following operating systems:
The Sophos Mobile EAS proxy supports the following mail servers.
Product | Version |
---|---|
Microsoft Exchange |
|
IBM Traveler | 9.0 |
See Sophos Mobile Known Issues list for a full list of known issues with Sophos Mobile and the Sophos Mobile Control app.
You can find technical support for Sophos products in any of these ways:
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Sophos and Sophos Anti-Virus are registered trademarks of Sophos Limited and Sophos Group. All other product and company names mentioned are trademarks or registered trademarks of their respective owners.