Sophos software package for Windows computers
These are the package notes for the Sophos software package for Windows computers, managed by Sophos Central.
We have the following package types:
- Recommended
- Fixed Term Support (FTS)
- Long Term Support (LTS)
- Special
- Early Access Program (EAP)
Information regarding Legacy platforms
- Some features and resolved issues may not be available, supported, or updated, on legacy platforms.
- Legacy platforms include Windows 10 32-bit.
Additional information
- For retirement dates, see Retirement calendar for supported platforms and operating systems.
- View the product documentation at Endpoint protection.
- For system requirements, see Windows Endpoint System Requirements.
Version FTS 2024.3.2.23.2 FTS
This package contains the following products:
- Sophos Core Agent FTS 2024.3.2.23.2
- Sophos Core Agent FTS 2024.3.2.23.2 Legacy
- Sophos Intercept X FTS 2024.3.2.11.3
- Sophos Intercept X FTS 2024.3.2.11.3 Legacy
- Sophos Device Encryption FTS 2024.3.2.10.1
- Sophos Device Encryption FTS 2024.3.2.10.1 Legacy
- Sophos MDR FTS 2024.3.2.10.4
- Sophos MDR FTS 2024.3.2.10.4 Legacy
Sophos Core Agent FTS 2024.3.2.23.2
Windows 10 64-bit and later
This version is based on Recommended release 2024.3.2.3. For a list of resolved issues and component versions see Sophos Core Agent.
The following additional components and resolved issues are included:
Updated Components
- Sophos Endpoint Defense has been updated to version 4.0.0.5117 (ARM64: 4.0.0.5139)
- HitmanPro.Alert has been updated to version 3.9.5.1838
- Sophos Network Threat Protection has been updated to version 2024.3.1620 (ARM64 : 2024.3.1621)
Resolved Issues
| Issue ID | Component | Description |
|---|---|---|
| WINEP-58508 | HitmanPro.Alert | Fixed an issue that could cause the SecureWorks Taegis service to crash on shutdown. |
| WINEP-57854 | HitmanPro.Alert | Fixed an issue that could trigger a Cryptoguard detection when manipulating images using Adobe Bridge. |
| WINEP-57457 | HitmanPro.Alert | Fixed an issue where some Wipeguard alerts were still being raised despite being excluded. |
| WINEP-58292 | Sophos Endpoint Defence | Fixed an issue where some IronKey Keypad 200 devices were not classified as secure removeable for Device Control. |
| WINEP-58833, WINEP-58328, WINEP-56961, WINEP-56009 | Sophos Network Threat Protection | Improved system stability on certain platforms and environments between our network filter driver and the Microsoft Windows Filtering Platform framework. |
| WINEP-58368 | HitmanPro.Alert | Updated the Lockdown mitigation to reduce risk of false positives. |
| WINEP-59414 | Sophos Network Threat Protection | Improved system stability on certain platforms and environments between our network filter driver and the Microsoft Windows Filtering Platform framework. |
| WINEP-58006 | HitmanPro.Alert | Added a new mechanism to suppress Dynamic Shellcode alerts based on the certificate of the owner module. |
| WINEP-54824 | HitmanPro.Alert | Fixed an issue that could generate false positive HollowProcessGuard alerts running Tebis software. |
| WINEP-60146 | Sophos Network Threat Protection | Resolved a compatibility issue with the netio.sys which results in blue screens. |
| WINEP-59898 | HitmanPro.Alert | Added thumbprint to exclude HollowProcess alerts generated when ISM CloudOne is installed. |
Sophos Core Agent FTS 2024.3.2.23.2 Legacy
Windows 10 32-bit
This version is based on Recommended release 2024.3.2.3. For a list of resolved issues and component versions see Sophos Core Agent.
The following additional components and resolved issues are included:
Updated Components
- HitmanPro.Alert has been updated to version 3.8.7.40
Resolved Issues
| Issue ID | Component | Description |
|---|---|---|
| WINEP-57180 | HitmanPro.Alert | Improved compatibility with Windows Driver verifier. |
Sophos Intercept X FTS 2024.3.2.11.3
Windows 10 64-bit and later
From Core Agent 2024.2.3.4, HitmanPro.Alert is now part of the Windows Core Agent Warehouse.
Sophos Intercept X FTS 2024.3.2.11.3 Legacy
Windows 10 32-bit
From Core Agent 2024.2.3.4, HitmanPro.Alert is now part of the Windows Core Agent Warehouse.
Sophos Device Encryption FTS 2024.3.2.10.1
Windows 10 64-bit and later
This version is based on Recommended release Device Encryption 2024.3.0.71. For a list of resolved issues and component versions see Sophos Device Encryption.
Additional resolved Issues:
This release fixes an issue with the management of BitLocker device encryption with Central Device Encryption.
Sophos Device Encryption FTS 2024.3.2.10.1 Legacy
Windows 10 32-bit
This version is based on Recommended release Device Encryption 2024.3.0.71. For a list of resolved issues and component versions see Sophos Device Encryption.
Additional resolved Issues:
This release fixes an issue with the management of BitLocker device encryption with Central Device Encryption.
Sophos MDR FTS 2024.3.2.10.4
Windows 10 64-bit and later
From Core Agent 2023.2.0.47, Managed Detection and Response is now part of the Windows Core Agent Warehouse.
Sophos MDR FTS 2024.3.2.10.4 Legacy
Windows 10 32-bit
From Core Agent 2023.2.0.47, Managed Detection and Response is now part of the Windows Core Agent Warehouse.
Support
You can find technical support for Sophos products in any of these ways:
- Visit Sophos Community at Sophos community and search for other users who are experiencing the same problem.
- Visit Sophos support at Sophos support.
- Find how-to, configuration and troubleshooting videos at Sophos Techvids video hub.