Contact Sophos support
You can get help with your Sophos product in many different ways.
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Sophos Community
Chat with our Community Experts. Find answers on the community forum, and share your expertise with fellow Sophos customers and Sophos Staff.
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Support TechVids
Follow along with Sophos Experts as they walk you through the most common technical support issues in video format.
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Support portal
Leverage the Sophos Support Portal search tool. Get the most relevant results with useful resources to resolve your technical support issues quickly and efficiently.
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Digital Chat support
Unlock instant solutions and personalized assistance. Chat with our Digital Chat support to swiftly resolve your questions and concerns.
Phone support
You can also contact us by phone. Select the tab corresponding to your region to find the appropriate number.
| Country | Number | Cost |
|---|---|---|
| Australia | +61 1800 954 019 | Toll-Free |
| Australia | +61 2 7252 7642 | Toll |
| China | +86 4008 423 937 | Toll |
| Hong Kong | +85 2 3018 8420 | Toll |
| India | 000 800 040 4604 Note: To be dialed “as is” with 3 leading zeros and without +91 | Toll-Free |
| Indonesia | +62 2131 132 521 | Toll-Free |
| Japan | +81 345 104 002 | Toll |
| Malaysia | +60 1800 810 934 | Toll-Free |
| New Zealand | +64 98712956 | Toll |
| Philippines | +63 282 313 321 | Toll |
| Singapore | +65 3157 5922 | Toll |
| Taiwan | +88 625 594 0688 | Toll |
| Thailand | +66 24 590 254 | Toll |
| South Korea | +65 3157 5922 | Toll |
| Vietnam | +84 2856 784 402 | Toll |
| Country | Number | Cost |
|---|---|---|
| France | +33 1 73 26 98 80 | Toll |
| Germany | +49 611 2908 7966 | Toll |
| Ireland | +35 3212 373 911 | Toll |
| Italy | +39 023 046 5017 | Toll |
| Netherlands | +31 767 901 641 | Toll |
| South Africa | 0800 993 558 | Toll-Free |
| Spain | +34 910 621 230 | Toll |
| Switzerland | +41 225 451 620 | Toll |
| Turkey | +90 212 90 04 658 | Toll-Free |
| UAE | +971 60 057 5209 | Toll |
| United Kingdom | +44 131 202 1566 | Toll |
| United Kingdom | +44 800 756 3807 | Toll-Free |
| Country | Number | Cost |
|---|---|---|
| United States | +1(833) 886-6005 | Toll-Free |
| United States | +1(508) 970-7318 | Toll |
| Canada | +1(833) 886-4844 | Toll-Free |
| Canada | +1(778) 327-2548 | Toll |
| Mexico | +52 554 774 7829 | Toll |
| Country | Number | Cost |
|---|---|---|
| Argentina | +54 11 3989 1013 | Toll |
| Brazil | +55 21 2018 7392 | Toll |
| Chile | +56 44 208 1599 | Toll |
| Colombia | +57 601 770 2822 | Toll |
| Peru | +51 17 096 016 | Toll |
Digital Chat support
The Digital Chat support team is available during the following hours:
| Time zone | From | To |
|---|---|---|
| ACST | Monday 07:30 AM | Saturday 08:00 AM |
| IST | Monday 03:30 AM | Saturday 04:00 AM |
| GMT | Sunday 10:00 PM | Friday 10:30 PM |
| EST | Sunday 05:00 PM | Friday 05:30 PM |
| PST | Sunday 2:00 PM | Friday 05:00 PM |