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Contact Sophos support

You can get help with your Sophos product in many different ways.

  • Sophos Community


    Chat with our Community Experts. Find answers on the community forum, and share your expertise with fellow Sophos customers and Sophos Staff.

    Sophos Community

  • Support TechVids


    Follow along with Sophos Experts as they walk you through the most common technical support issues in video format.

    Sophos TechVids

  • Support portal


    Leverage the Sophos Support Portal search tool. Get the most relevant results with useful resources to resolve your technical support issues quickly and efficiently.

    Sophos Support Portal

  • Digital Chat support


    Unlock instant solutions and personalized assistance. Chat with our Digital Chat support to swiftly resolve your questions and concerns.

    Digital Chat support

You can also contact us by phone. Select the tab corresponding to your region to find the appropriate number.

Country Number Cost
Australia +61 1 8009 54019 Toll-Free
Australia +61 2 7252 7642 Toll
China +86 4008 423 937 Toll
Hong Kong +85 2 3018 8420 Toll
India 000 800 040 4604
Note: To be dialed “as is” with 3 leading zeros and without +91
Toll-Free
Indonesia +65 3157 5922 Toll
Japan +81 345 104 002 Toll
Malaysia +60 390 784 008 Toll
New Zealand +64 98712956 Toll
Philippines +63 282 313 321 Toll
Singapore +65 3157 5922 Toll
Taiwan +88 625 594 0688 Toll
Thailand +66 24 590 254 Toll
South Korea +65 3157 5922 Toll
Vietnam +84 2856 784 402 Toll
Country Number Cost
France +33 1 73 26 98 80 Toll
Germany +49 611 2908 7966 Toll
Ireland +35 3212 373 911 Toll
Italy +39 023 046 5017 Toll
Netherlands +31 767 901 641 Toll
South Africa 0800 993 558 Toll-Free
Spain +34 910 621 230 Toll
Switzerland +41 225 451 620 Toll
Turkey +90 212 90 04 658 Toll-Free
UAE +971 60 057 5209 Toll
United Kingdom +44 131 202 1566 Toll
United Kingdom +44 800 756 3807 Toll-Free
Country Number Cost
United States +1(833) 886-6005 Toll-Free
United States +1(508) 970-7318 Toll
Canada +1(833) 886-4844 Toll-Free
Canada +1(778) 327-2548 Toll
Mexico +52 554 774 7829 Toll
Country Number Cost
Argentina +54 11 3989 1013 Toll
Brazil +55 21 2018 7392 Toll
Chile +56 44 208 1599 Toll
Colombia +57 601 770 2822 Toll
Peru +51 17 096 016 Toll

Digital Chat support

The Digital Chat support team is available during the following hours:

Time zone From To
ACST Monday 07:30 AM Saturday 08:00 AM
IST Monday 03:30 AM Saturday 04:00 AM
GMT Sunday 10:00 PM Friday 10:30 PM
EST Sunday 05:00 PM Friday 05:30 PM
PST Sunday 2:00 PM Friday 05:00 PM