Will I get the same updates as before?
Since version 5.2.1, Sophos Enterprise Console supports new options for getting your automatic updates from Sophos and doesn't support some of the old ones. If you are upgrading from an earlier version, depending on the software packages you selected when you installed Sophos Enterprise Console, you may need to change your software subscription settings before you upgrade.
To open an endpoint software subscription, on the View menu, click Update Managers. In the Software Subscriptions pane, double-click the subscription you want to check.
To open an update manager software subscription, in the Update managers view, double-click the update manager you want to check. In the Configure update manager dialog box, go to the Advanced tab.
The following matrix shows whether you can or cannot upgrade with your current settings.
|
Endpoint package |
Upgrade possible |
Advice, if applicable |
|---|---|---|
|
Recommended (default) |
Yes |
|
|
Previous |
Yes |
|
|
Oldest |
No |
Resubscribe to a different package, for example, "Previous". |
|
Extended Maintenance Recommended |
Yes |
|
|
Extended Maintenance Previous |
Yes |
|
|
Extended Maintenance Oldest |
No |
Resubscribe to a different package, for example, "Extended Maintenance Previous". |
|
Fixed (for example 10.3.15 VE3.60.0) |
Yes |
Sophos Enterprise Console uses fixed packages. For more information, see the Sophos Enterprise Console help. |
|
Update Manager package |
Upgrade possible |
Advice, if applicable |
|---|---|---|
|
1 Recommended (default) |
Yes |
|
|
Preview |
Yes |
|
|
Extended |
Yes |
|
|
1 Previous |
No |
Resubscribe to "1 Recommended". |
|
1 Oldest |
No |
|
|
Fixed (for example 1.5.4.11) |
No |
If your software package is no longer supported and you don't change your subscription before upgrading, the installer will warn you about the unsupported subscriptions and you won't be able to proceed with the upgrade. For more information about software packages, see knowledge base article 112580.