Understanding data control scanning within applications

The following is a list of the content or actions that are scanned or not scanned within supported applications.

For a complete list of known limitations with data control, see knowledge base article 63016.

Applications

Data Control Scanning Actions

Web browsers

Scanned

  • File uploads
  • Webmail attachments
  • Microsoft SharePoint uploads

Not scanned

  • Webmail message content
  • Blog entries
  • File downloads
    Note In a small number of cases, files may be scanned when downloaded.

Email clients

Scanned

  • Email attachments

Not scanned

  • Email message content
  • Forwarded attachments
  • Attachments made using the "Send" email option within applications (e.g. Windows Explorer and Microsoft Office)
  • Attachments using the "E-mail this file" option within Windows Explorer
  • Attachments copied from one email to another email
  • Saved attachments
    Note In a small number of cases, files may be scanned when saved.

Instant messaging (IM) clients

Scanned

  • File transfers
    Note A file may be scanned twice: once upon upload to the IM client and again upon acceptance by the recipient. Both scans occur on the sender's computer.

Not scanned

  • IM message content
  • Sent files