Use a password to protect a file

When sending emails to recipients outside your corporate network, we recommend that you encrypt your file with a password. This allows the recipients to access encrypted files without having SafeGuard Enterprise installed.

Do the following:

  1. Right-click the file you want to send and select Create Password Protected File.
    If you receive an error message, select View > Hide Preview in the Finder and try again.
  2. Follow the on-screen instructions and create a password. We recommend that you use a strong password and don’t send it in the same email as the files.
    Your file is encrypted and saved as an HTML file. You can now safely attach the HTML file to emails.
    • You need free disk space for the encryption.
    • The encrypted HTML file is bigger than the original file.
    • The maximum supported file size is 50 MB.
    • To send several files at once, you can compress them into a .zip file and then encrypt the .zip file.
  3. Give your recipients the password by phone or through any other means of communication.
    Recipients can use one of the following browsers to open the password protected attachment:
    • Mozilla Firefox
    • Google Chrome
    • Microsoft Internet Explorer 11
    • Microsoft Edge
  4. Instruct your recipients to double-click the file and follow the on-screen instructions to do one of the following:
    • Enter the password and click Enter to access the file.
    • Click Password protect a new file to protect a different file with a password.
Recipients can access a file you protected with a password. They can protect the file with a password when sending it back to you. They may use the same password or a new password. They can even protect a new file with a password.