Check your connection to the SafeGuard Enterprise Server

If you are having trouble synchronizing your endpoint with the SafeGuard Enterprise Server, do the following:
  1. Open the Sophos SafeGuard preference pane and click on the Server tab.
  2. Click the Check Connection button.
    The Check SafeGuard Enterprise Client-Server Connectivity window opens.
  3. Click Run.
    The system checks the connection to the SafeGuard Enterprise Server.
  4. Click the Export button on the bottom of the window to save the results as a text file.
  5. If the connection to the SafeGuard Enterprise Server fails, contact your administrator.