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Computers are not running on-access scanning
Troubleshooting
In this section
Computers are not running on-access scanning
The firewall is disabled
The firewall is not installed
Computers have outstanding alerts
Computers are not managed by the console
Cannot protect computers in the Unassigned group
Sophos Endpoint Security and Control installation failed
Computers are not updated
Anti-virus settings do not take effect on Macs
Anti-virus settings do not take effect on Linux or UNIX
Linux or UNIX computer does not comply with policy
New scan appears unexpectedly on a Windows computer
Connectivity and timeout problems
Adware and PUAs are not detected
Partially detected item
Frequent alerts about potentially unwanted applications
Cleanup failed
Recover from virus side-effects
Recover from application side-effects
Data control does not detect files uploaded via embedded browsers
Data control does not scan uploaded or attached files
Uninstalled update manager is displayed in the console